Tui Magic Life Belek. Fun & Sun Club Belek – Reviews. Sports for the active

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This is not the first time we have vacationed in this hotel, as we love this place very much. We are happy with everything here. The hotel has a very large, well-groomed, green area. There are many swimming pools and a good water park. The great advantage of the hotel is its beach. There is no need to take sunbeds in the morning, as in other hotels, as there are a lot of them. The beach strip is wide and long (650 meters). The number of rooms, of course, is a bit old, but this does not bother us at all. The food was also without any complaints, we had enough of everything, even extra. Aboutdrinks - as usual in Turkey, local alcohol, we are not big drinkers, so everything is fine for us. Excellent work of the staff, they always strive to make your stay comfortable. I would like to say thank you to all the reception and guest service staff of the hotel for their excellent work, especially Shafak, Aylin, Tatyana Ozkan, Kifaet, Alina and other employees; unfortunately, we don’t remember all the names. In addition, the distinctive feature of this hotel is its animation team led by Selcuk, his assistant, as well as a team of water sports guys. The guys are working at 200%! The hotel is very sporty, a lot different types sports and activities such as tennis, volleyball, football, bicycles, different kinds fitness programs, water skiing, catamaran, etc. Everyone will find something to do. Many thanks to Livia, Yasmin, Marcelo, Nicole, Oksana, Wesley from the team of dancers who don’t let you get bored, also to Oljay, Vika. Also, I want to say thank you to the guys water sports- Oktay, Ali, Shali, Mehmet, Serkan, Salih, Talkha, Emre, Onur and Barysh (little and big). Thanks to the employees of restaurants and bars, they work from morning until night. Chef Ahmet Hayri, Savas, Mesut, Ozkan - you have been our friends for many years. Many thanks to the hotel management in the person of Ismail and his assistant, Dilay. Their work is invaluable. We want to return to this hotel, which is what we have been doing for many years. Coming to this hotel, we always have a great time and relax. THANK YOU.…

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Date of stay: August 2019

Tip for choosing a room: The rooms are better in Hill, the main building. The bungalows are a little old. But they are in very...

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Reply from: a week ago

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We rested in this hotel as a family of 5 from July 18 to July 30. Honestly, we visited paradise❤ Let's go in order) 1) Check-in We arrived at the hotel around 10, the rooms were still being prepared. No big deal - we left our things at the reception and went first to have breakfast and then explore the hotel grounds. At 11.30 the rooms were ready and we were taken in a buggy to the building :) We lived in room 7201 - a clean, tidy room) The view was of greenery and other houses. But this doesn’t matter to us - we didn’t come from a window overlooking the sealook. We only slept in the room)) There is everything you need - towels, slippers, individual hygiene kits for each with everything you need👌 If necessary, you can ask at the reception - they will bring bathrobes to your room) One evening they came up and asked - until they got to the room (about 5 a leisurely minute walk from the reception) the bathrobes were already in the room)) Service:) 2) The territory It is huge! The hotel is like a small town. It’s very cool in the evening or during the day to stroll through the nooks and corners of the hotel) There’s a lot of greenery😍 There’s a mini-zoo with ducks, geese, chickens and roosters)) it looks like there was someone else)) there’s also a lot of vegetables and fruits growing right on the territory) Sometimes turtles run around the territory:) absolutely harmless 👌 The territory is large, but everything is quite close and in general it is impossible to get lost - all the paths to everything you need are quickly remembered)) There are two fields for playing tennis, tennis tables, a football field. And there is even a basketball court)) There is also a main pool, where a lot of activities take place, a children’s pool with a tent, 7 steep slides , as well as two pools - relaxation and 16+ with a bar right in the pool)) Wi-Fi is quite good throughout the entire territory, even at sea)) 3) Beach It is very convenient to go to it through the main pool)) the beach is large, quite clean, entrance to the sea, small pebbles at the beginning and then perfect sand) The sea is not entirely transparent, but clean and very warm) in 13 days there were strong waves 3 times)) 4) Staff The first thing that surprised me (I had never seen this anywhere before) was a lot of lifeguards and they are everywhere)) at the top of each slide, at the bottom of each slide, several by the pools, several on the beach... And they honestly watch everyone) security is really at the highest level👌 in the restaurant, mostly the waiters work well - they take everything away quickly and they clean) There were, of course, a few who bypassed the Russians on principle, but okay, I didn’t really want to)) normal waiters cleaned everything quickly and without problems :) The staff in general is quite friendly and not intrusive) I work well, even very well👌 Special thanks Ersin from the main restaurant) A very kind and sweet man, friendly) 4) Food In terms of food, I am not a strong expert. My food is rice, pasta and any meat :) However, there is a lot of food here for every taste) Fish every day, several types of meat, salads, side dishes, seafood, pizza, various yoghurts, soups and cereals) There were rolls for several days) ) The dining room is designed so that all the main dishes are outside, and inside there are salads, fruits and sweets) There is also very tasty coffee in the dining room) You won’t remain hungry, it’s very tasty) A lot of divine sweets ❤ What was also surprising - in July they have it every day there were strawberries :) They were on sweets, but you could just take them)) very tasty) In the evening and at night in the main building there is a table with soup and fruit and a refrigerator with sandwiches) There is also a coffee house on site until twelve at night) very tasty coffee and desserts to go with it :) Also from 12.30 to 21.30 they serve ice cream in the tent :) 5) A la carte We went to Rybny, Turkish and Peoples of the World. I didn’t like the fish one very much, but the Turkish and Peoples of the World were very tasty! In Turkish they brought the first, second and dessert purely Turkish :) in the peoples of the world they brought three plates per person with six different delicacies from six countries)) Turkish and the Peoples of the World - I definitely recommend it! 6) Entertainment This is my main criterion for any vacation. And there was never a moment of boredom - the animation here is at the highest level! The first classes start at 9.45. During the day there is yoga, zumba, aerobics, fat burning, step, stretching (you can only go to all this in sneakers and sportswear, in a swimsuit and flip-flops, or they won’t let you in barefoot! for your own safety) (Wesley, Marcelo, Jasmine, Oksana - thank you))) as well as volleyball, football, archery, boccia, darts, shuffleboard (chef Caner, Lucas, Hasan, Аrife, Alp and others - the best, very I miss you, miss you))) It’s easier to look at the schedule in the mobile application, or on the territory it hangs next to the place where the classes are held) the workouts are powerful, not just two stomps, three slams)) strong and effective)) Daily water aerobics by the pool, then water games , then club dance❤ Water polo in the afternoon) There is also a children's club and a teenagers club. I haven’t been to them, I’m a little older than that))) But in general I saw that in the teenage club the guys have a good time and not bored👌 Animation from 9.30 to 12.30 and from 15.00 to 18.00 Then at 20.30 children’s disco At 21.30 or a show in the amphitheater (shows came a couple of times, but most were done by animators. And since most of the animators were professional dancers, singers and acrobats, the shows were at an excellent level👌 Discos were also daily, either at 21.30 until 00.00, or after the show - at 22.30 and also until 00.00 Then until 2 a.m. in a closed club, there were a variety of discos - there was a retro disco, a gala party, la vida loca, live music, there was a water party, when water came out in fountains straight from the floor)) there was an evening when everyone who wanted it was given headphones upon signature with the same music for everyone and everyone danced with headphones)) One afternoon there was a foam party by the pool. On the day of our departure, in the evening there was a foam party on the beach. There were also laser shows, transformers came, several times there were soap shows where you can take and blow big bubbles yourself)) A clown came to the children once and they brought several large trampolines. The animation team - each and every one is great, everyone is always busy with something, you don’t have to be bored at all. From morning until night it was so fun, so active, that two weeks flew by like a day... For the first time, I didn’t really notice how time passed... Honestly, I left with tears in my eyes... This is the truth Paradise❤ And I really want to come back here👌 So I definitely recommend this hotel for best holiday for any - the most active or the most calm - taste ❤…

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Date of stay: July 2019

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Response from Tui MagicLife W, Halkla İlişkiler Müdürü, TUI MAGIC LIFE Waterworld

Reply from: a week ago

Dear Guests, Thank you for choosing TUI MAGIC LIFE Waterworld and for your positive feedback. We are very glad that you enjoyed your vacation and received a lot of positive emotions. We wish you all the best and look forward to seeing you in the new season. Sincerely, İsmail Karslıoğlu General Manager TUI MAGIC LIFE Waterworld

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Each of us is looking for something different in our vacation, which is why you can read such different reviews about the same hotel. My review is not in unison with the others who are enthusiastic. Not because I’m harmful, not because I’m mean - I just didn’t like the hotel, in particular the attitude towards the guests. I've been vacationing in Turkey for 14 years and I have something to compare with :) It took us a long time to choose a hotel. My husband convinced me that it was better to go to the trusted “Botanik” in Alanya, but I am a supporter of holidays in new places, I don’t like to repeat myself :) Criteria The choice was, of course, the interests of the child: water slides, ice cream, sand entry into the sea, children's kitchen. Children's animation has never been a priority, so we didn't bother. Also, one of the important criteria was the minimum number of vacationers from the CIS countries. We accidentally learned about TUI MAGIC LIFE WATERWORLD from friends and decided - the puzzle fits, let's fly here. I must admit, the price is above average, so we expected an appropriate level. But alas... I’m disappointed, my husband, in principle, liked it, the little one seems happy, but he doesn’t want to come back here anymore. This is the first time this has happened to him... 1) We had a wonderful arrival and departure. We were at the hotel already at 08.30, we were sent to eat in an electric car. Breakfast is standard, like everywhere else:) Then check-in... Sorry, this is a detailed place, because it was problematic. Maybe someone will find it useful. I can skip the check-in block for the rest :) I initially asked for a quiet room, the main thing is that there is no road noise nearby, because road noise on vacation is annoying. Well, what do you think, they gave us a room near the relaxation pool, but the balcony overlooked the road. The thing is that we don’t turn on the air conditioning and sleep with the windows and doors open, so no matter how far the road is, you can hear it (I’m already silent about the dust). I immediately refused and went back to the reception to change it. But the lady with a bun on her head in the role of the general manager very sharply tried to convince me that this was an excellent room and try to sleep for a couple of nights, and only then change. As a result of lengthy negotiations, we were moved to a small room, quiet, but where the third bed was placed so tightly that it was impossible to go out onto the balcony. We stayed, having already given up that happiness is not in the room :) Be prepared right away that in the bathroom there are no cotton pads, cotton swabs, shower caps waiting for you, not to mention a toothbrush and paste, hair conditioner and other benefits of civilization :) Some kind of mud was poured into soap dishes on the wall with an inscription that it was 2 or 3 in one (I don’t remember exactly). So take normal shampoo and conditioner with you if you value your hair. The hairdryer is small, rattles - just tinny. I didn’t use it because I felt sorry for my hair. I recommend that young ladies with long hair take their own hairdryer. The minibar is replenished once during the entire stay; water can then be taken at the reception and bars. We lived in this room for 2 days until the air conditioner started dripping. You see, this despite the fact that we never used the air conditioner at all. The little one is always running somewhere, so a puddle in combination with closely placed beds is a guaranteed injury. The puddles on the floor and the sound of drops overflowed my patience and I voiced my complaints to the reception. Some technicians came and repaired it, but the dripping continued. And then I realized that I was really angry. I wrote an angry letter to the TUI office describing the problems and only then did some movement begin. We were offered a family room on the 1st floor with access to the lawn, but at the same time with a view of the reception, where buses with tourists arrive. This is noise, diesel fuel... The little guy liked the room, refused to watch anything else, so we stayed here until the end of the vacation. The rooms are small, but better than they were. The laundry dried well outside, because after lunch the sun was shining right here. An unpleasant moment - when checking out, they forgot the phone charger in the room. We realized it an hour later. When they arrived, the cleaning lady throws up her hands and says that there were guests and they took the charger. What kind of guests are there if no one has checked into the room yet?! Neither we nor Tatyana from Guest Relations were able to return the charger. Before this, since we moved twice, my husband’s and my son’s wet swimming trunks were left to dry in the room. We remembered - we went there, then to the reception - no, no one saw anything. There are no swimming trunks and that's it, but the swimming trunks are expensive and of good quality. It’s a pity, but it’s your own fault, you have to think with your head. To our great surprise, when we returned from dinner, we discovered that they had brought the swimming trunks, thank you for that! 2) The territory is huge, but really stupid. I can't say that she is very beautiful. Forest, trees, trimmed grass - everything is normal. On the road to the restaurant every morning the new date is lined with flowers - it’s beautiful. Turtles crawl, from time to time receiving stress from the fact that they certainly want to touch, feed, lift and examine them from all sides. Squirrels are alive :) There are feeders everywhere for animals, so they definitely don’t starve :) 3) The kitchen is terrible. Sometimes I think, maybe I’ve become spoiled? Everyone writes such enthusiastic comments... For me, the variety of food is small. To say that everything is delicious is not. Mainly fried large quantities oils or spicy. Maybe the seafood salad was even more or less. On the 3rd day you already understand where each dish will be, only the type of fish or meat is different. Children's kitchen - it was not always possible to choose something for a child; the menu hardly changed. We were there at the end of June, so there were very tasty watermelons and large sweet cherries. Melons - so-so. During the whole time there were flatbreads only once and then they were given a piece per person. It was funny when a Russian explained to his Turkish auntie in pure Russian that he needed a flatbread for each person - that’s 6 pieces! Despite the queue and the surprise of the Europeans, he shoveled all the flatbreads that his auntie was preparing into a plate and tried to cut them into pieces for everyone :) The flatbreads took a long time to prepare, only 2 pieces at a time and a decent queue formed. I recommend drinking coffee at a coffee house. Very decent Turkish coffee and more, try it. In the restaurant we drank double espresso - you can drink it. Ice cream from 12.30 to 21.30. Strawberry, vanilla, chocolate. The little one ate it with pleasure, I didn’t try it. There are also pancakes next to the beach from 12.00 and some fast food. 4) The slides are not bad, but even my little one got tired of them at the end of the holiday. The pool near the slides is quite large and during our vacation it was not crowded with people, the water was clean and even hot from the sun after lunch. 5) The sea is clean and warm in the morning. Every morning the three of us swam to the buoys. This is the only time when there were no large waves. After lunch, there were waves almost every day and sometimes quite serious. You could ride the banana boat only once in the morning, and then from 11 to 12. The promised second time could be ridden in the afternoon, if there were not strong waves. In general, count on 1 time lasting no more than 3-5 minutes. The beach is sandy, there are many sun loungers on the beach, by the pool, and on the grass. 6) Shopping. Once a week in the evening there comes, let's call it, a fair. You can buy good things at a good price - haggle! It’s better to go later - the closer to departure, the more willingly the sellers bargain and concede. Also, if on the way from the restaurant you turn right, where the Shopping, Sale, etc. sign is flashing, you will find a row of shops. There you can buy clothes, bags, armbands for children, masks, mattresses, pool balls and all sorts of other things. Even tablets for heartburn and headaches :) There are also stores near the coffee house, but Nivea sunscreen costs $20, like, the original. Better take it with you!!! :) You can also take a taxi or bus to Belek (with children it’s a long walk). There are pharmacies (note that antibiotics are by prescription), a huge number of shops, but they are reluctant to trade. Waikiki is rather weak, although large - it consists of 2 parts (male and female). 7) The Internet is good, even large files were sent. 8) Sports here are at the level: tennis courts, a football field, volleyball, aqua aerobics every morning, with equipment, and group classes. There's plenty to do. And yet... I will not come to this hotel again... It’s not my task to recommend or not :) Everyone is looking for their own vacation, their own feelings, so prioritize and make the right decisions for yourself!…

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Date of stay: June 2019

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TUI Magic Life Belek Hotel (Türkiye, Belek) is one of the largest and famous hotels around. It is located right next to the shore Mediterranean Sea, and it is separated from the city by only 3 km of a flat, smooth highway. Not far from one of the largest airports Turkey - Antalya, where tourists from everywhere arrive every day and then disperse to numerous hotels along the coast.

The complex was assigned the fifth quality category or, as hotels are usually rated, 5 stars. And he deserves even more, judging by the reviews of vacationers. Hotel residents are never left alone with their problems - at any time they are ready to pay attention to them at the reception, where someone is on duty around the clock.

Where tourists are accommodated

TUI Magic Life is a complex of buildings of varying sizes and number of floors, but with a consistently high level of service. The center of the complex is a 4-story building. All administrative offices and standard guest rooms are located here. In addition, the hotel has three 2-story villas and one three-story building. For those who like a secluded holiday, there are nine separate bungalow-type houses that have everything you need for a comfortable stay. According to reviews from tourists, the bungalows are spacious and comfortable - the impressions about them are only positive.

Rooms

The TUI Magic Life Belek Hotel 5* (Turkey) complex includes different rooms, 368 in total. The bulk are occupied by standard double one-room ones. But there are also very expensive ones, which are characterized by an increased level of comfort. This also applies total area living space and additional amenities. The number of more comfortable rooms is inversely proportional to their cost.

All hotel rooms:

• standard with an area of ​​32 sq. m;
• junior suite with an area of ​​57 sq. m;
• junior suite, 57 sq.m. m, with jacuzzi;
• family suite 60 sq.m. m includes a living room and two bedrooms);
• family suite with living room and one bedroom, 85 square meters;
• double suite - the same as a family suite, but with two bathrooms;
• family junior, 64 sq. m;
• Royal room with an area of ​​105 sq. m, two bedrooms, closed by a door, two bathrooms, living room;
• residence, 208 sq. m, includes 4 bedrooms, 4 bathrooms and a living room.

Room service

First, about payment. TUI Magic Life Belek Hotel enters into contracts with travel companies that send vacationers en masse. In this case, payment goes through an intermediary company. For those who independently found the coordinates and contacts of the hotel and want to book accommodation here, payment is available credit cards Visa and Mastercard.

Rooms are cleaned according to a schedule. Towels are changed daily except Sunday. Linen is changed 2 times a week. If there is something about this that doesn’t suit you, then you can negotiate some nuances directly with the cleaners. As a rule, they understand with grief in half English language and gestures. Or contact the reception, where in case of misunderstandings they will call a Russian translator.

Which rooms do tourists prefer?

Reviews from tourists about the TUI Magic Life Belek Hotel (Turkey, Belek) indicate that the majority of vacationers prefer the economical option - a standard room with an area of ​​32 square meters. Well, they really don’t come here to sleep - why overpay! Moreover, even the standard has enough amenities. There is also a decent-sized terrace, furnished, where you can sit late in the evening before bed, when the heat has already subsided, and enjoy the delicious clear air with the aromas of the sea and the sounds of the night.

Each hotel room has: minibar, safe, telephone. Developed communication network - internet is included in the payment, free wifi throughout the hotel, and satellite TV. The bar is replenished daily - juices, cola, mineral water and beer are required. Those who prefer to spend the hottest time in the cool air conditioning will also not be disappointed - all rooms have it. The bathroom has a hairdryer for drying and quickly styling your hair.

What does the hotel offer for vacationers with children?

For children, TUI Magic Life Belek Hotel has a very cute little club, painted bright colors. If you come with children and want to be alone or go somewhere where children are not allowed, you will find a solution from the administration, which offers the services of experienced nannies. Everything is organized at the highest level - in addition to the nanny herself, who does not leave a single step from the child, performances by animators and leisure time in the games room are offered. You only need to pay extra separately for the services of a qualified nanny; everything else is provided free of charge.

Nutrition

Breakfast, lunch and dinner are offered at the hotel's a la carte restaurant. It serves visitors by type buffet- a long counter with many options of dishes will satisfy the taste of the most sophisticated gourmet - everything is prepared tasty and satisfying. In any case, reviews of the food and service in the TUI Magic Life Belek Hotel 5* restaurant (TUI Magic Life, Belek, 5 stars) are the best. The highlight of the hotel is thematic dinners: Alpine, Italian, Glance, Asian, surf and turf and many others. There is an opportunity to get to know different cuisines of the world first-hand. However, an alternative is always present - the most conservative people in food will certainly find something for themselves from traditional European cuisine.

In the intervals between main meals, vacationers are also not in danger of hunger - there is another bar near the pool where you can have a drink and a snack. You can have a more hearty meal at the beach bar. Another bar is open late at the local disco. Each of these establishments offers its own culinary products - you can choose what you like best. Important point: The restaurant has a special children's menu. If your baby is capricious and very picky about food, then the dishes from this menu will definitely suit him. In addition, the owners of the complex have set up a special children's corner with small tables and chairs, beautifully and brightly decorated - kids love it very much.

In addition to the listed establishments, TUI Magic Life Belek Hotel has a lobby bar and a cafe, and an Internet cafe will offer coffee and high-speed Internet services.

Water activities

The hotel has three swimming pools, one of which is indoor and heated and serves vacationers in the cold season. There is also a special shallow children's pool. You can not only swim in the pool - lovers of water extreme sports will be pleased with the high water slides, twisting in a spiral, including a closed pipe.

This can hardly be called entertainment, but it is definitely a useful leisure time - an excellent spacious sauna is included in the range of free services, as well as a real Turkish bath. Sports games are organized on the beach: beach volleyball, water polo, and aqua aerobics classes.

Sports for the active

The administration of TUI Magic Life Belek Hotel 5* devoted a lot of time to organizing active leisure their guests. There is sports entertainment for every age and every taste. Older people will certainly be interested in playing darts, billiards and table tennis, which do not require such serious physical training as tennis. It’s also good for lovers of the latter - there are no restrictions, including time. The tennis courts are illuminated at night, so you can play even at night. However, there is a separate fee for court lighting.

Those who lead a more passive lifestyle at home and have not yet learned to play billiards or tennis should not remain passive in a hotel. Just during your vacation, a great opportunity arises to learn how to play, for example, tennis. For this, the administration of TUI Magic Life Belek Hotel offers the help of experienced trainers. They will also have to pay extra for the time spent.

Young guys will find a football field with excellent coverage, where they can organize a real championship or just kick the ball around and be a goalkeeper for a while. And if you want something unusual, take the opportunity to shoot with a real longbow, the trainer will teach and show you how to do it. Unforgettable impressions and shoulder pain the next day is guaranteed, as well as a couple of kilograms lost.

Outdoor activities in the vicinity of Belek

Various excursion trips are offered: to the Belek Mosque, to ancient city Perge. The latter is famous for the production of ancient paper here, which is where the name “parchment” comes from. Quite recently, about 20 years ago, a little north of the village Serik, the Zeytin Tash cave with a unique underground landscape of stalactites was found. Now this place is under state protection.

To get more pleasure from water activities, vacationers go to the nearby Troy water park with giant water slides, jumps and waterfalls. There is also the Troy Dolphinarium, where you can watch a very interesting performance.

The hotel constantly organizes shopping tours to Turkish bazaars and, of course, to the leather and fur center, where you can buy excellent products inexpensively.

Additional services

Everything at the hotel is organized so that vacationers do not have any problems with anything. This is noted by many in reviews of TUI Magic Life Belek Hotel all inclusive. You need to get your hair done - please, an excellent hairdresser is at your service. Payment for hairdresser services is not included in the hotel price, and in order to get your beauty done on time, it is better to make an appointment in advance. This can also be done through the reception.

Often people who come as families differ in their preferences. Someone likes to soak up the sun, while their spouse on the beach is dying of boredom and craving more intellectual or sporting entertainment. What about shopping? What woman would agree that shopping will not be included in the vacation program? But the capabilities of Turkish stores are well known far beyond the country’s borders. The hotel took care of the comfort of vacationers in this situation. There is a car rental service on site, which will allow every tourist to gain complete independence and freedom and manage their leisure time at their own discretion and desire.

What tourists say about TUI Magic Life Belek Hotel

The first thing that catches your eye when you read reviews of TUI Magic Life Belek Hotel 5* in Turkey, Belek, is the very warm reviews about the staff. Attentive and friendly are characteristic epithets for hotel employees. Everyone is extremely polite, no one looks askance, and if any problem arises they sincerely try to help. For some time, residents who move into the hotel become like members of one big family.

Many people really like the animation - everything is organized at the highest level, excellent dancers and actors. Always fun and interesting. There is a disco every day, so you won’t be bored at night either, which is something young people often fear. They also organize dance courses: Latin and oriental dances. Live music often sounds on the beach, where there are also many people who want to dance.

However, in any place you can find something bad along with good - you can’t please everyone. What some people like, for example, a large area with many buildings, for others it looks like a negative thing: you can get lost, they say. But is this a drawback?! Already on the second day, tourists usually find their way around perfectly and easily find everything they need. Moreover, there is no need to walk around the territory on your own two feet; the administration takes care of your feet - there is a mini-transport that can take you to any point on the territory for free.

Another feature of the hotel, which is noted in reviews of the TUI Magic Life Belek Hotel, is that there are many holidaymakers who speak English. German. There are opinions that they are received better than the Russians. In fact, the rules are the same for everyone, and the comfort of TUI Magic Life Belek Hotel all inclusive corresponds to the cost of the selected room. For the same reason, some advise going on vacation in the fall, arguing that the attitude at this time is better due to the outflow of German guests. Separately, the reviews note perfectly clean linen, simply snow-white, and also mention good quality cleaning.

House Rules

Check-in for newly arrived vacationers begins at 2:30 p.m. local time. You can register from the age of 18 or together with your parents. Check-out of departing guests lasts until 12:00. The hotel provides additional beds for young children under 2 years old; a baby cot is available upon request free of charge. There are no additional places available for older children. The administration does not accept travelers with pets.

Some vacationers pay attention to the fact that you need to be careful with your belongings on the beach. There have been cases of towel theft. There is nothing wrong with this, only that you will then have to pay 15 euros for some not-so-new towel.

How to get there

The hotel is just 3 km from Belek and Antalya Airport is 35 km away. It is clear that there are no problems with transfer on such short distances no and cannot be. In addition, those who wish can travel to Antalya at any time; it is located 50 km from the hotel. Reviews of TUI Magic Life Belek Hotell 5* do not contain any mention of any problems with the transfer. Upon arrival at Antalya Airport, tourists can board the “Classic” shuttle for 4.74 euros and in an hour and 15 minutes they will be in Belek, from where, let us remind you, the hotel is only 3 km away. Two more shuttles increased comfort will be delivered to the place in 60 minutes. In addition, it is always possible to take a taxi directly to the hotel. The approximate cost is from 25 euros, but you can pay in both dollars and Turkish lira.

There is no need to worry about how you will get to the airport on the way back. TUI Magic Life Belek offers transfer directly from the hotel to Antalya Airport. However, you need to take care of ordering a transfer in advance.

THE STORY ABOUT HOW WE WERE KICKED OUT OF THE HOTEL FOR COMPLAINTING ABOUT THE SPA.
THE STORY ABOUT HOW WE WERE KICKED OUT FROM THE HOTEL FOR COMPLAINTING ABOUT THE SPA CENTER, WHICH IS NOT APPLICABLE TO THEM =)

DAY 1.
On the very first day, even before check-in, we found the Dr Serbest SPA according to the signs and signed up there to go to the hammam for a program with steam rooms and three types of massage. They made an appointment for us at 15.00 and told us to arrive at that time. We arrive, pay $100 for two, change clothes, and the masseur takes us straight from the locker rooms to a peeling. In complete bewilderment, we tell him that this procedure requires prepared and steamed skin, because... This is our sixth time in a Turkish hammam and we know how it happens, but this character points to his watch and says “time, time,” we refuse to go. He goes to the main thing (SERDAR), returns and allows me to go to the steam room for 5-7 minutes. Let's go, let's go for peeling. The masseurs were already angry and in a hurry. Accordingly, peeling was reminiscent of planing wood. One could see a frantic desire to tear off at least something from the skin in order to show off their peeling skills. As a result, my skin on my décolleté was completely torn off (photos are attached) and small spots all over my body, which later provoked an allergy to the sun. We leave the SPA, start complaining at their reception, they tell us that it was me who got sunburned (yup, an hour after checking in), they bring cheap HAND cream and say: “This is for you, apply it.” We give the cream back, go to the hotel in Guest Relations, find the girl OKSANA SOZAN there, and show her how the procedures are carried out in their SPA. Her first answer is that the spa does not belong to the hotel at all (despite the fact that their advertising is simply everywhere, even on the room keys and in the speed dial in the room). But she went with us to the spa to “resolve” the issue. She recounted the whole problem, but they had already prepared and told her their story, that we were allegedly late ourselves, we should have arrived in advance, and not exactly at 15.00. And what happened to my skin is “NORMAL”. Oksana said that the issue would be resolved and asked us to come back in a couple of days.

DAY 2-4.
All this time I had to treat my skin, buying treatment products with my own money. As a result, the issue was not resolved even after 4 days, because Oksana, with her keen “medical” eye, did not notice any serious damage, running past me on more important matters.

DAY 5.
We decided to remind ourselves, we come to the SPA to Serdar and ask how our issue will be resolved. He tells us not to interfere with the guests' rest and threatens us to call the hotel security (which they do not belong to, as you remember) =)) We again come to the Guest Relations counter to Oksana, she says that she has listened to both sides of the conflict and does not understand what we want. I'm asking what two parties, if there is only an injured party from whom they took money, skinned them, accused them of being their own fault and DID NOT EVEN APOLOGIZE, let alone return $50 to the injured person. She calls Serdar again, talks to him and then tells us that he agreed to return $25, because... believes he did nothing wrong. My boyfriend said out loud that he should go to hell with his proposal and not disgrace himself, because we spent more on treatment! (IN THE FURTHER THIS PHRASE WILL BE COMPLETELY CHANGED BY OKSANA AND WILL BECOME A BASIS FOR EVICTION). We said we would write a review about this spa! Oksana calls the person ADIL TURUNC (Operation Manager) and says that she cannot resolve the conflict peacefully. Adil asks us to approach him and says that he has already spoken with the spa and we will be refunded 50 dollars. To do this, we need to approach Oksana again so that she can go with us to the spa and record everything. Two hours later we find Oksana, but she turns away from us and asks us to contact Natalya, who is sitting next to us, and she tells us that no one will return anything to us and threatens that if we continue in the same spirit, then our vacation will be suspended! We are shocked, we tell her that this is some kind of mistake, we personally talked with Adil and he said something completely different. Oksana joins the conversation and says: “I spoke with Adil half an hour ago and we decided that you will still leave us a bad review, so we will not return anything to you, and if you continue in the same spirit, we can evict you. And If we return your money, we will ask you for a receipt that you have no complaints.” We refuse and answer her that we will leave a review in any case, and the price of your hotel’s reputation is $50 and cheap threats. They probably hoped to scare us. and close our mouth. Then we call Tez Tour to our guide and tell us that we are being threatened with eviction. The guide said that he called the hotel, and it turns out they don’t know about any problems with guests, much less about eviction. We were assured that no one had the right to evict us.

DAY 6.
Our travel agency has sent a formal complaint about the hotel to Tez Tour. While the complaint was under consideration, we approached IREM KARA KOC (Guest Service Manager) to find out what right the hotel has to blackmail us with eviction. She told us that it is not they who are blackmailing us, but we are blackmailing them with our review if they do not return the money to us, which is a blatant lie, because we promised to leave a review in any case, and they tried to buy our silence for our $50 , but failed. To our question whether the phrase “We will leave a review” is blackmail, she answered: “Yes, of course!” Naturally, she did not forget to remind us that we could be denied further accommodation at the hotel. In the end, she added that she did not want to waste her time on us anymore and forbade us to contact Guest Service, which is included in the price of our stay, despite the fact that even the evening of the previous day they lied to our tour operator over the phone that they were not aware of any problems with guests! It was very ridiculous to hear all these words from a person who was seeing us for the first time and couldn’t even answer the question what our names were!!! After this conversation, our travel agent called Guest Service personally, where Oksana slandered us that we were swearing all over the hotel, and then simply hung up. Further attempts to reach her ended with him hanging up.

DAY 7.
An official response has arrived from Tez Tour. In it we learned that the hotel had lied to us, accused us of incorrect communication with the staff and, naturally, did not forget to remind us that the SPA does not belong to the hotel. Therefore, the hotel will not apologize. This answer did not suit us, because these were one-sided negotiations with the people against whom our complaint was directed. We called the Turkish Tez Tour office ourselves. After all, the complaint was not about the SPA itself, but about threats about our eviction from the managers. And now slander has been added to everything else. Tez Tour once again calls the hotel, and they report that NO ONE even told us about eviction, there was only a small problem with the SPA center, which does not apply to them. To understand this theater of the absurd, Tez Tour decides to send its main guide to the region to the hotel to conduct tripartite negotiations. We met the guide, he called Oksana to come to the negotiations, she promised to be there in 2 minutes, but after 15 minutes she still didn’t show up, refusing to participate in the conversation. Irem appeared instead. We insisted that our conversation be recorded because we were tired of their lies. Naturally, Irem refused, to which we responded by refusing to communicate with her. We sat silently and watched her tell Turkish tales to our guide. And then, out of nowhere, the highlight of the program appears in a red T-shirt, a manager named Adil, sits down opposite us and, breathing heavily, declares that we should get out of here and that he does not want to see us in the hotel for a minute! Then he solemnly waves his hand at us and disappears in an unknown direction, leaving absolutely delighted from his show to everyone present. Adil, sorry. that they didn’t have time to clap for you at that moment. We got up and went to pack our things while Tez Tour found us a hotel for the remaining 24 hours.

AND NOW THE GENERAL IMPRESSIONS.

TERRITORY:
Fantastic! Perhaps this is where the advantages end. Shit but in a beautiful wrapper!

ROOMS. When we checked in, we were told for several hours that our room was not ready yet. And then they moved us to another room anyway. =) About the cleaning of the rooms, I would also like to say that in the incomplete week that we spent here, several times we had to call the reception and ask either to clean the room (when it was already 15.30), or to bring towels, which were carefully absent.

NUTRITION:
They take quantity, but not quality. The cooks are so busy preparing side dishes that they apparently completely forget about the meat. Boiled lamb, undercooked chicken wings, liver, small fried fish with a huge amount bones are what they consider worthy of feeding people in a five-star German hotel. Roasting turkey and roasting salmon twice in one week feels like a holiday. There is a large selection of food, but there is not much to choose from.

BEVERAGES. Diluted Fanta in most machines (photo for comparison attached). Sometimes there is no milk in coffee machines, so you have to remake your latte several times. People who write that there is fresh juice for breakfast here... If the machine says freshly squished juice, this does not mean that it is fresh =) It is just yuppie or regular juice, which is shaken before your eyes under the guise of freshly squeezed juice. Strawberries were also never seen in mid-May.

WAITERS. They try to please the guests, perhaps the waiters are the only people in the hotel who at least try to do a good job. But in the evening, when you go to the table with a plate, they will wipe away the crumbs and remnants of food only on that part of the table where they decided that you will sit, and the rest of the table will remain uncleaned.

BAR SERVICE. If you are not German, stand and wait while the Germans are being served. Even if you are alone at the bar, wait until the German comes. Without it you won't be noticed. =)

RESULT. Perhaps you will be lucky and you will be able to relax without problems. But I would not advise anyone to go to this hotel, where they can ruin your health, blackmail you, and then slander you and evict you. I hope this review will help tourists when choosing a place to stay. And I would suggest renaming the spa from Dr Serbest to Dr Serworst. =)