Napa plaza hotel 4 cyprus ayia napa

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5,8

Good enough

• . Rest
• . Family with small children
• . Sent from phone

The rooms are dirty, the mirrors are all stained and the floors are not washed. Very noisy in the rooms even with the balcony door closed.

The staff is very responsive and friendly. Nice pool.

Russia

“Great location! »

• . Rest
• . Family with small children
• . Sent from phone

I liked everything about the Hotel!!! Friendly staff! Delicious breakfasts! The rooms were cleaned every day! Free parking! Good internet! We would be happy to return to this hotel!!

Length of stay: October 2019

Christina

Russia

9,6

Perfect

• . Rest
• . Pair
• . Sent from phone

Delicious breakfasts. Friendly staff. Internal territory of the hotel. The location is very good.

Length of stay: October 2019

Russia

3 marks “helpful review”

“The best hotel! »

• . Rest
• . Sent from phone

Everything is very good

Very good service, breakfast, swimming pool, cleanliness of the rooms and area. I will definitely come back here again.

Length of stay: August 2019

Russia

3 marks “helpful review”

6,7

Good enough

• . Rest
• . Group

Let's start with the fact that upon check-in, the beautiful Russian-speaking girl at the reception indecently insisted on upgrading the room for 10 euros per person per day. Those. + 70 euros per person. No one told us anything, showed us where to swim, where to eat, amenities, etc., etc. After a long flight, with flight delays, I wanted to take a dip in the pool and recover. We went to the reception. asked for towels for the pool, to which the girl answered in a clear manner that towels are provided from 9-17. Naturally, no one reported this. There are no questions about the rest of the reception staff, everyone is very polite and friendly. The cleaning of the room leaves much to be desired: they either didn’t change the towels (they were lying on the floor), or they forgot to put in new ones, or toiletries, I had to constantly call the reception. The floors are dirty, no one vacuums.

Great location, windows overlooking the city, but you couldn't hear the music. Large selection of dishes for breakfast. Gorgeous pool with delicious cocktails.

Length of stay: July 2019

Russia

6 marks “helpful review”

7,5

• . Rest
• . Travelers with friends
• . 5 nights stay
• . Sent from phone

I didn't like the cleaning!

This is not the first time I have stayed at this hotel. I like the location and youthful spirit of this hotel. But this year I was surprised that there were a lot of older vacationers in the hotel.. who constantly called the reception and were indignant about any reason.. dear hotel administration, I ask you not to spoil the hotel’s reputation🙏 do not accommodate pensioners!

Length of stay: July 2019

Russia

8 marks “helpful review”

7,9

"A beautiful hotel nice pool excellent location for a varied holiday"

• . Rest
• . Pair
• . 6 nights stay

The room required renovation, the water does not drain from the bathtub, the trash can is broken, the room cleaning is at a terrible level: they may not change the towel or take it away at all. They may not remove the trash from the room - we took it out a couple of times ourselves; the cleaning of the rooms was untimely - we walked all day and returned to the hotel at 19:00 - the room was still not cleaned. To complete the experience, breakfast lacks good coffee.

A very quiet hotel in the noisy center of a party town. The room had windows overlooking the pool. very quiet. You can't hear the noise of parties and clubs. Beautiful view in the courtyard. Very cozy courtyard with a pool bar. Very tasty and varied breakfasts. Very good gym. New, undamaged training equipment. You can come to the pool at any time and take a sun lounger, regardless of the number of guests - there are always free places. The hotel has an excellent location, close to the sea, close to clubs and a bus stop nearby.

Length of stay: July 2019

Russia

2 marks “helpful review”

8,3

“Beautiful, stylish and inexpensive.”

• . Rest
• . Pair
• . 4 nights stay

Small bathrooms, but nothing can be done about that =)

Combination of price and quality! Beautiful interior and exterior of the hotel, a cozy courtyard, a beautiful swimming pool, I think this is the most a beautiful hotel in Ayia Napa, for some reason, all hotels in Ayia Napa have the same plain, boring architecture, and only in Napa Plaza everything is very colorful and at the same time modern and comfortable! Very good location in the city center, close to shops, bars, cafes and restaurants, free parking for hotel guests.

Length of stay: June 2019

Alexander

Ukraine

28 marks “helpful review”

9,6

Perfect

• . Rest
• . Pair
• . 7 nights stay
• . Sent from phone

In the rooms that overlook the city, until 3 am it is very noisy from the nightlife right outside the windows. You have to understand that the hotel is right in the center of the village. If you are looking quiet place with access to the sea, then this is simply not the place for you. You will have to walk to the beach. But entertainment and food are all within walking distance.

Excellent breakfasts and dinners with good variety. Especially the dinners, which feature different cuisines from around the world every day of the week. The pool is small, but there is enough space. There were always enough sunbeds too. The rooms are clean and very comfortable. Great beds, lovely walk-in shower and spacious hot tub. Coffee machine with nespresso capsules. And very, very friendly staff.

Length of stay: June 2019

Russia

23 marks “helpful review”

Fabulous

• . Rest
• . Pair
• . 3 nights stay
• . Sent from phone

One socket with an adapter, there was no clothes dryer.

We stayed in the suite for 3 days and liked absolutely everything. Room 002 itself is simply wonderful, spacious, with a large terrace with sun loungers, well equipped, slippers, bathrobes, capsule coffee machine, kettle, tea, coffee, creamer, iron and ironing board, refrigerator. Comfortable huge bed, pillow menu. Hair dryer, large TV, suitcase stand, good powerful hair dryer. Upon arrival, champagne, wine, fruit, and Turkish delight were waiting for us for our birthday. Bottle of water. They cleaned well, every day. Great pool, amazing food: we had full board: amazing breakfasts Buffet, lunch menu, huge portions, delicious dishes. Dinners are themed every day and very tasty. The staff is very nice. Many speak Russian, the waitress Mira from Bulgaria is very nice, she always ran as soon as she saw us. Excellent a la carte restaurants, we visited the Greek one and really enjoyed it. At full board you can get a discount of 15 euros per person on food when visiting a restaurant, we liked it, took 2 servings of grilled king prawns for 15 euros, and only paid for the wine. We celebrated my birthday, everything was great. The central bar has very good hookahs for 18 euros. Our vacation was a great success.

Length of stay: May 2019

Russia

2 marks “helpful review”

6,7

“Hotel with good pool, spa and restaurant, but bad rooms.”

• . Rest
• . Pair
• . 3 nights stay

The quality of the rooms is terrible. Initially, we were accommodated, as we were told later, in a room higher than the ordered category - Luxury (I indicated that the purpose of the trip was to celebrate a birthday). So, the Lux differs from the Superior class in that the room is half a meter long, but the furniture is just as shabby; our room had a burnt bedspread, dirty curtains and a broken desk drawer. After my complaints to the administrator, we were shown other rooms, which were not much different from the first one in shabbyness. And only a room of a category higher than the Suite, which is actually larger and with its own terrace, was more or less acceptable in quality and furnishings (at least the furniture wasn’t falling apart).

Breakfast like any other ordinary hotel in Turkey, I wasn’t surprised by the variety, but it was delicious. Large pool, very nice masseuse in the spa, and generally polite staff.

Length of stay: April 2019

Russia

13 marks “helpful review”

9,2

“Good hotel with friendly staff.”

• . Rest
• . Solo traveler
• . 9 nights stay

Staying at the hotel did not cause any negative emotions.

I visited at the end of October - beginning of November 2018. I was pleasantly surprised by the compliment from the hotel in the form of fruit and water upon arrival. Very friendly staff. Great location. There are many cafes, restaurants, shops around. 10 minutes walk to the sea at a leisurely pace. Good breakfasts. There is a choice of dishes to suit every taste. Many people write in reviews that the noise from nearby bars, cafes, and nightclubs is disturbing. But I fell under the closure of the season and from November 1st the nightlife establishments were not open. Therefore, nothing disturbed my sleep. Russia

9 marks “helpful review”

7,5

“Repair, urgent repair of everything!”

• . Rest
• . Pair
• . 14 night stay

I am sure that this hotel was once one of the best, but everything is becoming outdated, everything is wearing out. I stayed in exactly the same rooms 10 years ago, and 15 years ago too. Considering the age of the hotel, it quickly becomes apparent that only cosmetic renovations are carried out from time to time, and the hotel needs a complete renovation! After all, at this age, small, but very annoying little things begin to appear. Leaking air conditioning, always cooling at maximum (the thermostat does not work), frequent blockages in the bathroom and other little things that you encounter in old hotel rooms around the world. Incredibly small bathroom, the door, opening inward, almost touches the sink. Well, it’s quite obvious that the balconies are on the courtyard, this could be a parking lot or neighboring houses, so it’s better to pay extra for a view of the pool. Terrible room! It’s just embarrassingly terrible, it would be better if they closed it altogether and didn’t write that it exists. The air conditioner does not work in the hall, this is the most popular look bullying bodybuilders on vacation. But here, on top of everything else, the condition of everything in the room is terrifying, you can’t even touch it. I am sure that nothing has changed here since the hotel opened, and it is quite ancient. The neighboring clubs are noisy (including you: D) until 2:30 am. But this is not a minus, but a given; you must understand where you are going. Those who are sensitive to noise will not be able to sleep. The sea, which is 10 minutes away, is rocky and generally not very good. I will have to go to famous beaches, I will not be an exception, I will recommend Nissi. White sand, clean water, club bar on the beach, foam parties 2 times a week. Taxi 8-10 minutes, 8-10 euros. Alas, comparing world experience, this hotel It has not been 4* for a long time. But given the absence of children in the hotel, and the limited choice of hotels with this option, it is enough a good place for club and active rest, because you will spend less of your time at the hotel.

No children, right in the center, just 3 minutes from the popular club street. (Actually, just for the sake of these 2 points, it is worth choosing this particular hotel when planning a corresponding vacation.) Very tasty restaurants for every taste, I highly recommend trying local dishes. The buffet breakfast is large, corresponds to 4*, but, like everywhere else, it gets boring quickly. Romantic evening area near the pool, drinks and hookah in a beautiful setting. The staff is nice, smiling, always happy to help. Compliments from the hotel in the middle and end of the holiday. (Bar reception, wine in the room.) WiFi is excellent, speed is up to par. Nice hotel for couples! But, unfortunately, it’s not worth the money for a long time!

Length of stay: September 2018

I fell in love with Cyprus in 2010, it’s truly a heavenly place where you can relax your body, soul, reboot and “recharge your batteries.” I'm ready to go back there again and again. So I decided to spend this vacation alone with my husband in Ayia Napa, staying at the Napa Plaza Hotel. I have already stayed in this hotel twice, I really liked it, there were no complaints, so I confidently, back in March, booked a room in the ROH category, with breakfast and dinner, from 09/02/2019 to 09/12/2019. IN travel agency I asked to make a note that I prefer a room with a balcony, so that there is somewhere to dry beach towels and wet clothes. On previous visits to the hotel, I was lucky with the rooms, the rooms had balconies, once overlooking the courtyard, where there is a small fountain, the second time with pool view. So, I was sure that this time there would be no problems. But it was not there. Arriving at the hotel, at the reception, upon registration, the girl immediately said that we would have a room without a balcony, overlooking the street, but if you wish, you can upgrade your room category for 180 euros. After a long journey, consisting of a train, a sleepless night at the airport and a plane, I didn’t really want to argue, we went to the room, if I’m mistaken No. 027, and then I got a shock: the room is located above the bar, the window overlooks the cafe, where , as I already knew, unbridled fun every evening until 4 in the morning, then in the bathroom the door does not open completely, since there is a toilet in its way and she happily knocks on it, well, there is a shower stall, no structures are provided for drying things . That is, I, knowing what rooms are in this hotel, understand that we were accommodated in this cell in order to receive an additional amount from us. Well, ok, we went to the beach, swam, thought, I understood that I physically could not be in this closet, where it was impossible to open the window, because dust and constant noise would fly from the street, besides, it was also impossible to sleep there, but I came relax, and not be nervous, I have enough stress at work. We went to the reception again, I said that I didn’t expect such an attitude towards a regular customer, that I didn’t agree to live in this closet for mops and that we needed to somehow solve this problem, but 180 euros was too much. The girl administrator left, consulted with someone, then said that she could offer a luxury room with a view of the pool for 100 euros, there were no other options. We paid 100 euros and moved to room No. 237, overlooking the pool. As compensation for moral damage, they brought us robes and slippers, why would we need them)) This “trifle” with check-in really spoiled the impression of the holiday. A kind of “fly in the ointment”. I encountered the same situation in Turkey, but this is Cyprus! Level higher than Turkey. Why be like that?! Do you immediately offer to upgrade the room, and not move into normal rooms right away? Moreover, many people complained about this in the reviews. Also the cleaning leaves much to be desired. Example: we leave for breakfast at 7:30 (yes, I don’t like loafing in my room on vacation, when I can be on the beach, I can sleep at home), we return at about 15:30 - it’s still not cleaned, although we’re not there 8! hours. Then, after 16-00, when I just went to lie down, there was a knock on the door: here it is, housekeeping, very “on time”. Naturally, they said that nothing was needed, come back tomorrow. And so on for several days in a row. Then they put up a sign asking them to clean the room while we were gone. Otherwise, everything remained at the same level. The cuisine is beyond praise, I’m glad that the menu remained the same, I really wanted to try the dishes that were memorable in 2017. The atmosphere in the hotel is like an oasis, buzz and relaxation. The location of the hotel is more than good, all the necessary places are within walking distance, especially the Ocean Basket restaurant with divine seafood. At a cocktail party, which took place closer to departure, a woman from the hotel management said that every 10th visit to the hotel is free. That is, a week of staying at a hotel with breakfast will be free of charge. Maybe someone will find this information useful. I'm not sure I'll go back to Napa Plaza again, but who knows...…

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Catherine

Napa Hotel, Cyprus, Ayia Napa, September 2016

• Overall rating - 8.3/10
• Service - 8
• Food - 10
• Accommodation - 7

A hotel with nice, well-kept grounds, delicious food, I only took breakfast, but left full for half the day. According to vacationers, lunch and dinner were very tasty. The pool is good, they cleaned it every evening. The cleaning of the rooms is really not very good and does not depend at all on what you leave you tip or not. The only animation is water aerobics in the morning and there are no children at all, the hotel is only for adults. Overall, I’m happy, I would return to this hotel again.

Napa Hotel, Ayia Napa, Cyprus, May 2016

• Overall rating - 8.3/10
• Service - 9
• Food - 7
• Accommodation - 9

The hotel's location is excellent - just a stone's throw from the clubs. Good service, there was a lot of food, but the meat was not cooked very well - it was bland.

Napa Plaza Hotel, Ayia Napa, Cyprus, January 2016, With family

• Overall rating - 8.7/10
• Service - 9
• Food - 9
• Accommodation - 8

For the first time we are not vacationing on an all-inclusive basis and we do not regret it at all. Breakfast and dinner were always very filling and tasty. The hotel is quite noisy at night. Since this is practically the center of Ayia Napa and the “Street of Bars” is within walking distance. The hotel area is like an oasis in the city center, fenced on four sides by the walls of the building. Swimming pool, sun loungers, Gym, spa, sauna, bar, sofas, pear-shaped chairs, a shop with reasonable prices and even a tennis court - everything is there. Wi-Fi actually works better in the bar area; closer to the reception the connection is lost. The staff performs their duties well. We booked a room overlooking the garden, but it was noisy. The next day they asked to change to a room overlooking the pool. The room is clean and comfortable. Has good sound insulation. There were nice quality touches for hygiene care. Cleaning was done daily. The quality of cleaning does not affect tips in any way. There are many different beaches near the hotel. White sand, absolutely clear, calm sea. Crazy beautiful coast. The holiday was a great success! If we get a summer vacation, we will definitely come back.

Napa Plaza Hotel, Ayia Napa, Cyprus, June 2015

• Overall rating - 9/10
• Service - 9
• Food - 9
• Accommodation - 9

September 2014, Couple

• Overall rating - 10/10
• Service - 10
• Food - 10
• Accommodation - 10

Pros: Attentive, Russian-speaking staff.The rooms are spacious and comfortable.There is a set for making coffee and tea.Cleaning is daily.Clean open pool. There are always free sun loungers by the pool.Delicious, plentiful breakfasts: scrambled eggs, porridge, sausages, bacon, jams, cheeses, pastries.Near the hotel there are entertainment venues resort of Ayia Napa.

Minuses: City view rooms are subject to constant noise from nearby nightclubs.

Svetlana

August 2014, Couple

• Overall rating - 8.7/10
• Service - 10
• Food - 10
• Accommodation - 6

Pros: Very tasty and varied breakfast.Near the hotel there are restaurants, taverns, souvenir shops, and grocery stores. - 10

Pros: Well planned, well maintained hotel area.Friendly, multilingual staff.Bright rooms with necessary equipment, minibar, safe.Cleaning with integrity.Large outdoor swimming pool with warm water.Modern fitness center.Full breakfast.

Minuses: Lack of animation.Not suitable for families with children.