How much does a train reservation cost? Procedure for booking train tickets via the Internet. Booking a train ticket by phone

Citizens traveling by train can reserve seats in the carriage via the Internet, at railway ticket offices, or with the help of a call center operator. It is important to know how the booking process works and how long it takes to pay for the ticket so that the order is not cancelled.

Is it possible to book train tickets in advance?

Passengers can reserve seats in a compartment or reserved seat in advance. Train tickets are booked by prepayment, with payment being made a few minutes after purchasing the document, or other options.

There are often situations when you need to reserve a seat at an ambulance or passenger train long-distance or short-distance travel is urgently needed, but there is no remote access to an electronic wallet or card. Sometimes a person does not know the exact date of the upcoming trip and cannot immediately make a payment. In such situations, you can book a seat on the train without immediate payment:

There are two ways to defer payment for a trip: you can call the phone number hotline Russian Railways or go to the ticket office of the Moscow service center of the railway agency and reserve the required seats.
You will have to provide the cashier or operator with the personal information of all individuals intending to travel.
Russian Railways ticket reservations without prepayment are valid for 1–3 days, depending on the order method. If a citizen does not pay for the travel, the reservation is canceled and the travel document is returned to public access.

Reservation methods

The Russian Railways company provides traveling Russians with several opportunities to quickly and comfortably book a travel pass. You can use the following methods when purchasing tickets:

Order through railway station ticket offices in person. The advantage of this method is direct control over the issuance of a ticket and the opportunity to get advice on the desired route and other nuances from a Russian Railways employee. The disadvantages of being in person at the railway station ticket office include the need to stand in long lines to book a ticket.
On the Russian Railways website or the pages of partner companies. This method allows you to quickly book a compartment or reserved seat without wasting time and nerves. The negative aspects of this method of remote reservation include the fact that the departing citizen is deprived of the opportunity to defer payment for the ticket for 1–3 days and cannot immediately consult with a specialist on important issues.
Purchasing a seat on the train using the organization’s call center, calling the hotline. This option for booking a ticket is convenient for people who do not have remote access to the Internet. In addition, people who cannot immediately make a payment for travel can use a call to the operator. The disadvantage of this type of booking is the need to know the telephone number of the service operators and waste time trying to dial.

How long does an unpaid reservation last?

The Russian Railways company, like other carriers, is reluctant to provide customers with the opportunity to book a seat without paying a ticket in advance. There is a high probability that the traveler will not use the reservation and will abandon the trip. At the same time, a person who really needs to go in the right direction will not be able to go on a trip, since the travel document was not publicly available.

There is a limited time for payment. If the traveler does not make the payment, the Russian Railways ticket reservation is canceled and the ticket automatically becomes publicly available.

The validity period of an unpaid reservation is determined depending on the method of ordering a travel pass:

How to book a Russian Railways train ticket online

To order a ticket remotely, you need to act in the following sequence:

Decide on travel time and route.
Go to the Russian website railways or a service that sells tickets via the Internet.
Find the ticket booking tab in the online menu and click on it.
Go to the reservation page, log in Personal account, indicate the required information: place of departure and arrival, date of travel. After entering the data, a window opens with all available routes.
Choose a train based on your own preferences: price, travel time, route.
Select the class of the carriage, indicate the required seats.
Fill out the form, indicating information about future passengers when registering (passport details, other identification cards for adult travelers, information from a birth certificate for minor trip participants).
Write your email address.
Receive a booking notification by mail.
Pay for travel papers on time and print the form.
At the appointed time, show up at the railway station, present your documents to the conductor, board the train, and make your trip.

Millions of people in our country use by rail. Many people are faced with a situation where there are no tickets at the box office for a specific date and time. the desired route. What should they do? The article talks about how to book a train ticket via the Internet, telephone and other methods.

general information

Gone are the days when Russians spent their time and energy standing in line for hours at station ticket offices to purchase or book a train ticket. We live in an era of developed information technology, when you can buy goods and pay for services without leaving your home. All you need to do is go to the desired Internet resource and make a few mouse clicks. Online booking is a useful and convenient service that saves time and nerves. The main thing is to decide on the departure date, route and suitable type of carriage.

Are you going to visit relatives in another city soon? Or are you on a business trip? Then you need to think about buying a ticket in advance. The best thing to do is to book it. You can do this in one of three ways:

1. On the Internet. How to book a ticket for the Russian Railways train? Go to the official website of the company, study information about routes and trains. Then you can start filling out a special form.

2. By phone. You dial the number and talk to the operator. To book a ticket, he will ask you for your passport details, departure date and route.

3. At the cash register and office. Don't trust the procedure for booking a ticket by phone or online? Then you can do it the traditional way. Go to the ticket office to book a ticket for the Russian Railways train. Another option is to visit the nearest company office.

Booking tickets by phone

Don't have time to checkout? You shouldn't worry about it. You can book your train ticket in another way. A phone and a few free minutes are all you need. How to make a reservation? Now we will share the necessary information.

Since January 2014, Russians can book tickets by phone. This service is available to people living in all regions of the Russian Federation. The Russian Railways information and service center operates 24 hours a day. You can reach the operator at 8-800-775-00-00. You need to provide your passport details and travel route. If tickets were booked by phone, a service fee will be added to the cost. It is insignificant.

Within 24 hours from the moment of reservation, the passenger must contact the railway ticket office to receive travel documents printed on a special form. There are two payment options - by bank card and cash.

How to purchase an e-ticket

First you need to understand what it is. Electronic ticket (in the West it is called e-ticket) - modern travel document. It is necessary to confirm the agreement between the carrier company and the passenger. Unlike a regular ticket, it is issued not on paper, but on electronic media. And all information automatically enters the carrier’s database. How to book a train ticket online?

1. Go to the official website of Russian Railways. Let's register. This procedure will take just a few minutes. After that, go to the site again by entering your username and password.

2. We are interested in the “Purchase of tickets” section. Click on it. After a couple of seconds, a special form will appear on the screen. How to book a train ticket? First, enter the full names of the stations. Then we choose a train that suits us in all respects (ticket cost, travel time, type of carriage, departure and arrival dates).

3. On the same page you need to enter your passport details. If someone else is traveling with you, then information about this person must be entered in a separate form, where it says “Passenger No. 2”.

4. Before submitting the order and proceeding with payment, you must check the correctness of the entered data. We also look at columns with information about the train and departure date. If you agree with the terms of payment and ticket return, please check the box at the bottom of the form. We send the order.

5. Once you have paid for the e-ticket, no changes can be made. When the order is sent to the operator, a small form appears on the screen. It indicates the seat number in the carriage and the amount. If you agree with everything, you must make a money transfer within 10 minutes.

Payment options

Do you want to purchase an electronic ticket on the Russian Railways website? Well, great choice. Maestro, MasterCard, and Electron bank cards are accepted for payment. Therefore, be careful.

The transfer is carried out through the TransCreditBank payment gateway. A special form appears on the screen into which the card details (owner's name, number and expiration date) are entered. You need to fill it out in 10 minutes. After sending the data, a message is sent notifying you that the money has been transferred successfully.

Rules for obtaining an electronic ticket

After payment is made, information about the order appears in the “My Orders” column. There is a special form there that you can print out if you wish. Be sure to write down your 14-digit order number. Without it, you will not be able to issue a ticket. After all, the form itself is not a travel document.

When boarding the train, it is enough to show the conductor your passport, the number of which was indicated when purchasing the electronic ticket. But to be on the safe side, you can print it out.

Finally

We talked about how to book a train ticket in various ways. Which one is more convenient and simpler is up to you to decide. We wish you a safe journey!

There are certain days throughout the year when the usual number of trains to transport passengers is not enough and there is a shortage of tickets. These are the days before New Year's holidays(December 26-30), pre-holiday days before February 23 and March 8, May holidays, June 12, November 4. Also good tickets(especially return ones) it is quite difficult to buy trains to resort destinations from May to August. JSC Russian Railways is aware of this situation and adds additional trains. Everyone is also well aware that ticket sales begin 90 days in advance. However, even these measures often do not make it possible to buy normal tickets.

The fact is that exactly 90 days in advance, at eight o’clock in the morning, ticket sales open. Thousands of passengers line up at ticket offices and order tickets online. Naturally, someone in such a queue is first, and someone is not. This also applies to ordering tickets via the Internet, since operators cannot call dozens of passengers simultaneously at eight in the morning when sales begin.

However, now site visitors have the opportunity to solve the long-standing problem of ticket shortages during the holidays!

How to buy good tickets using the site

Please note the purchase option electronic tickets. The difference between them and regular ones is that you pay for them immediately, without leaving your computer, and you can get them at any ticket office right before the train departs. An unobvious consequence of the emergence of the ability to order electronic tickets was the emergence of the ability to buy tickets exactly at 8.00, i.e. at the time of opening of sales. Now you don’t need to wait for your turn (whether it’s the line at the station ticket office or the operator’s call) - you just need to prepare in advance and buy good tickets at eight o’clock in the morning.

Procedure for purchasing electronic tickets

1. Be prepared to pay for tickets in advance

Ordered electronic tickets will need to be paid immediately by bank cards or online money. If you do not make payment immediately, the reservation will be canceled and your good tickets will go to others. Therefore, make sure in advance that you have either Internet money (Webmoney, Yandex-money) or a bank card issued by a Russian bank. If you have neither one nor the other, you can proceed as follows. Internet money can be bought in many places where Webmoney and Yandex-money replenishment cards are sold. The list of these places is indicated on the websites of payment systems. If you want to get a card, contact your bank. The card is usually issued no earlier than two weeks after submitting the application. Some tickets can be paid in cash at Euroset or through instant payment terminals.

2. Practice ordering electronic tickets in advance

In order not to waste precious time on an important day, try working with the page http://site/kupit_elektronnye_bilety (where electronic tickets are sold) in advance. Find the train you need there, see how the order is placed, how seats are selected, and what data will be required from you. Read the background information so you don’t waste time on it on the day of purchase. You can even book any tickets - if you do not pay for them, the reservation will be automatically canceled after some time.

If you are going to pay for tickets with a bank card, read detailed instructions about how to do it. And it would be very advisable to authorize the card in advance and receive a payment password if you don’t already have one. To do this, select any tickets, enter your card details and go to step 9 of the instructions. And in step 9, instead of clicking the “continue” button and thereby buying unnecessary training tickets, click the “return” button. In this case, the order will be canceled, the money for the tickets will not be debited from you, and the card will already be activated. And on the desired day you will not have to go through the authorization procedure - just enter the recorded payment password and that’s it.

3. Buy the tickets you need at 8.00

On the billing day, 90 days before the train departure date (you can determine it here), at 8.00 am, go to the page for purchasing electronic train tickets and issue them. Once your tickets are booked, read the payment instructions carefully (you may even want to print the page to make it easier). And pay for the tickets. They need to be paid as soon as possible, i.e. immediately - otherwise the reservation will be canceled and you will not receive tickets. After payment, be sure to write down your order number - you will receive travel documents using it.

4. Complete electronic registration

When purchasing tickets, please indicate what you want to do. electronic registration. In this case, you will not need to receive tickets. You can board the train simply by showing your passport to the conductor.

5. Or get tickets at the station

Electronic tickets are issued at the station at any ticket office upon presentation of the order number (see clause 3) and the passport of the passenger receiving the tickets. You can get tickets in advance (at least on the day of purchase), or right before the train departs. Just factor into your plan the time to receive tickets - there may be a queue at the box office. The cashier will give you regular tickets, which are no different from those you are used to seeing when ordering them in the usual way. You can also print tickets yourself at ticket printing terminals. But there may be a short queue for them.

The word "book" means "to officially assign someone or something to someone or something." In relation to Russian Railways train tickets, it is worth adding to the concept of “book” important nuance– this is the time during which the reservation is valid. You can book Russian Railways train tickets online (that is, book on the official Russian Railways website) in just 12-15 minutes.

Book Russian Railways train tickets online – what does it mean?

On the Russian Railways website, a seat on the train is reserved for you for 15 minutes so that during this time you have time to pay for the ticket. This means that during this period you need to enter data from bank card, and also, if necessary, receive a code from an SMS that comes to your phone, and enter the received code to confirm your payment.

After this, the ticket is considered paid and the seat purchased. I note that not all banks require confirmation of payment via SMS, then the payment will go through even faster.

Don’t worry that you won’t have time to pay, because in fact, 15 minutes is more than enough to pay for a ticket, of course, if you have a bank card and phone at hand.

How to find out the time allotted to pay for a ticket

After you have selected a train and a seat on the Russian Railways website, and entered the personal data necessary to issue an electronic ticket, you will see a window with the message “Your seats have been successfully booked!” (but booked for a few minutes).

Please note that the seat below is reserved for a time of 16 minutes 34 seconds. Moreover, “the clock is ticking”, that is, the countdown timer is working:

Therefore, here you need to click on the red button “Proceed to select services and payment”, then make a payment by bank card.

After payment, it is advisable to immediately print the ticket on a printer or, just in case, write down on paper the date and time of departure, train number, carriage and seat, as well as the electronic ticket number. You can either take a photo of the ticket or save the ticket file on your computer or phone. Here, whoever likes it more or what is simpler and more familiar.

Information from the Russian Railways website

The official website of Russian Railways provides the following explanations regarding booking train tickets:

1) Question – Is it possible to book a ticket on the website and pay later?
Answer – No. On the Russian Railways website, only electronic tickets can be issued with simultaneous payment.

2) On mobile phone(or other gadget) in the Russian Railways application does not:
Reservation of seats without paying the fare.

3) You have 12 minutes to make a decision to pay for the order and enter your bank card details. If the specified time is exceeded, your order will be cancelled.

I can’t say why the Russian Railways website says 12 minutes, although in fact (see screenshot above) I was allotted 17 minutes. Possibly a typo or other reason.