Pegasus tourist tracking application status. How to check a tour using the Pegas Touristik application number - detailed instructions. Checking the application with the tour operator Intourist Russia

To inform agencies about the status of documents submitted for a visa, a section “Documents for a visa” has been created in the application directory. To view, click “Check”, as shown in Figure 1.


picture 1

This section includes:

    1. Notes on the acceptance of documents at the visa department of PEGAS Touristik, their submission and receipt from the consulate
    2. Various visa document statuses
    3. Notes on visas
    1. A note on the acceptance of documents at the visa department of PEGAS Touristik, their submission and receipt from the consulate
      • Documents accepted
      • The documents have been sent to the release point
      • Documents received from issue point

      1.1 Mark "Documents accepted" indicates that the documents were submitted to the visa department of the PEGAS Touristik company in full and do not have any defects, as shown in Figure 2. A power of attorney is not required when submitting.


      figure 2


      1.2 Mark “The documents have been sent to the release point” indicates that the documents were processed by employees of the visa department of the PEGAS Touristik company and transferred to the embassy of the country issuing the visa.
      Figure 3. The visa processing period is indicated on the website on the referral page.


      figure 3


      1.3 Mark "Received from point of issue" means the tourist's passport is received from the embassy as shown in Figure 4 and 5 and delivered to the city sighting office. The passport can be obtained by an agency employee with a power of attorney + tour confirmation.

      Documents received from the point of issue + , means that the visa has been issued


      figure 4

      Refused by the consulate + means that a visa has been refused.
      The status “Refused by the consulate” is directly related to the mark “Received from the point of issue”, and indicates that the tourist’s passport was received from the embassy, ​​but visa denied.


      figure 5


      1.4 Mark "Issued to a tourist" stamped upon receipt of passports by an agent or courier at the office of the PEGAS Touristik company, assigned the status “Issued to tourists”, Figure 6


      Figure 6

    2. Additional marks in case of acceptance of documents at the Regional Visa Department "PEGAS Touristik" and their sending for visa to another city.

      Mark “Documents have been sent to the filing office” means that the regional office has sent documents to the city of approval.

      Mark “Documents have been sent to the issuing office” means that the passports are received from the embassy in the city of entry and sent to the regional office.

      Mark “Documents received at the issuing office” means that passports have been received at the regional office for issue to the agency.

    3. Additional services for visa processing
      For self-submission of documents, the following service is available: "Visa support". To add this service to the application, depending on the country, it is necessary to add the service to your personal account or write a letter to the email address, in the subject of the letter indicate the application number, in the text - that to the application No. ... you need to add the visa support service, for self-submission of documents to the consulate. After adding this service, the following information will appear in your personal account (Figure 7):

      Figure 7

      Your own visa
      The status “Own visa” is assigned in cases where the agent declared that the tourist has his own valid visa, figure 8

      figure 5

      Applying for a visa in Moscow
      This status is included in the application automatically and is suitable for regions related to the Consulates and Embassies of Moscow, figure 9


      figure 9

      Applying for a visa in St. Petersburg
      This status is displayed if the tourist has a residence permit in one of the regions falling under the jurisdiction of the consulate located in St. Petersburg figure 10


      figure 10

      Applying for a visa in Novorossiysk
      This status is displayed if the tourist has a residence permit in one of the regions falling under the jurisdiction of the consulate located in Novorossiysk.

How to check your tour reservation and make sure you haven't been scammed. Detailed instructions for the most famous tour operators: Anex tour, Join up, Tez tour, Pegasus, TPG, Pak, Intourist and others. Checking the status of your tour documents.

When purchasing a tour, each of us, first of all, worries about not being deceived. I want to spend wonderful holiday and will be charged with strong emotions and impressions on whole year. And it’s scary to lose the amount that has been hard to accumulate throughout the year. And it is not so important who is to blame, the tour operator or the travel agency that disappeared with your money.

Application number from the tour operator.

To protect yourself and add confidence that you are doing well. You must know the application number from the tour operator for the tour you ordered. Or as it is also called - order ID. This number is assigned immediately after confirmation of your tour by the tour operator and is transmitted to the travel agent to track the status of the order.

Why do you need an application number from a tour operator?

The application number from the tour operator allows you to see all the information on your tour:

  • tour cost;
  • date and time of departure and arrival;
  • airports of departure and arrival;
  • flight numbers;
  • baggage allowance;
  • flight class;
  • name and class of the hotel;
  • type of hotel room;
  • dates of stay at the hotel;
  • food type;
  • number of tour participants;
  • passport details of tour participants;
  • who is a travel agent;
  • conditions of transfer from the airport to the hotel;
  • amount of insurance coverage.

Be sure to double-check the passport details of tour participants. If the operator makes a mistake in the first name, last name or passport number. You may not be allowed on the flight. Or what’s even worse. They will not let you out of the arrival airport and will send you back on the next charter.

If the agent does not give the application number.

If the travel agency doesn’t want to give you an application number, start worrying and demand your money back. You may not be given a reservation number for several reasons:

  • your tour was not paid for;
  • the agent is waiting for the cost of the tour to decrease;
  • they sold you too much and don’t want to show you the real cost of the tour;
  • they want to deceive you.

Any of these scenarios are not acceptable. Immediately begin to find out the reason, without giving in to the agent’s persuasion to wait a few days or to technical problems with the operator.

Book tours from reliable travel agencies, such as Advant Travel, which immediately provide an application number from the tour operator.

How to check an application with a tour operator.

I am often asked this question. And from experience I can say that almost all operators hide the user’s personal account so much that you feel like a tracker when looking for the login page on the site. All photos are clickable with a link directly to the login page to the user’s personal account.

JoinUp Ukraine.

Checking the application with the tour operator Anex tour Ukraine and Russia.

U Anex tour There are 2 options for entering a tourist’s personal account using this link: entry for agencies and individuals. This link is for private individuals only.

Checking the application with the tour operator TUI Ukraine.

Checking the application with the tour operator TUI Russia.

Checking the application with the tour operator Coral Russia.

Checking the application with the tour operator Coral Ukraine.

Checking the application with the tour operator TPG (Travel professional group) Ukraine.

Checking the application with the tour operator Pegas Ukraine.

Checking the application with the tour operator Pegas Russia.

Checking the application with the tour operator Biblio-Globus Russia.

Checking the application with the tour operator INTRAVEL-Stoleshniki Russia.

Checking the application with the tour operator Intourist Russia.

Checking the application with the tour operator Natalie Tours Ukraine and Russia

Checking the application with the tour operator Sunmar Russia.

Checking the application with the tour operator Dolphin Russia.

Checking the application with the tour operator Paks Russia.

With the Pax operator, the application is completed in 2 steps.

Here you will find information on how to check whether your application is booked and confirmed with Pegasus Touristik. And also how to check whether the application has been paid for by the agency?

When you purchase a tour from an agency, your tour is entered into the tour operator’s booking system in the form of an application. The standard application (tourist package) usually includes round-trip air travel, accommodation in a selected hotel with a selected type of food, group transfer (bus or car) along the airport-hotel-airport route, and medical insurance.

Each application has its own number. Knowing this number, you can check the status of your application.

To check your application with the tour operator Pegas Touristik, you need to go to the site pegast.ru , and press the button « Personal Area» in the upper right corner:


or a button "Check your tour":


In the window that opens, type application number(you must first check this with your tourism specialist), enter last name and first name one of the tourists with Latin letters(as in a foreign passport). Next, press the button "Find":


If, after entering the application number, surname and first name of tourists in Latin, the site displays the message “Application not found,” it means that the application was either canceled (canceled) or was not entered into the system at all.

If all data is entered correctly, a window with your application will open:


In the window that opens you will see the following information:

1) Application number, date the agency entered the application into the tour operator’s system, application status.

Application status "Reservation" means that not all components of the tour are confirmed by the tour operator, i.e. either the hotel or airline has not yet responded to the tour operator as to whether they have availability for the requested dates. Confirmation of a hotel reservation, depending on the country, can take from several hours to several days.

Application status "Confirmed" means that your tour is fully confirmed by the tour operator.

2) Below – the name of the tour (usually the city of arrival is indicated here), tour dates, readiness status documents for the tour, status of payment of the application by the agency to the tour operator.

3) In the “Description” section, the number of your round trip flight, the time and city of departure and arrival, the flight class (economy / comfort / business), and the permissible free baggage allowance in kg per person are indicated.

Next - the name of the hotel, dates of stay, type of room, type of food. After that, information on the booked transfer and its dates are indicated. The last thing is information on the booked medical insurance on the tour.

This section may also contain information on extended health insurance, travel insurance and visa.

4) The last section contains information on tourists. Here you need to check the correctness of the specified gender (MR - male, MS - female), the correct spelling of your last name, first name, date of birth, number and validity period of your international passport.

p.s.: the tourist data used is fictitious and is for demonstration purposes only.

Additional useful services:

You can rent a bike (scooter, motorcycle) at the service ;

Rent a car , or in

You can order a universal SIM card for travelers at ;

I recommend taking out additional insurance (including for riding bikes :))) at any of the services

Greetings!
From time to time, people who have been deceived by other travel agencies turn to us for advice.
Most situations with their vacation could be avoided by taking a simple step - checking your application on the tour operator’s website.
We have made detailed instructions on how to check your application on the tour operator’s website, listing there all the major and reliable tour operators(flying from Kemerovo), which have the ability to check on the website.
Perhaps this will help someone avoid problems and troubles!

Tour operator Pegasus tourist.
website http://pegast.ru
To do this, you need your passport number (without series) and your last name (as written in the passport in Latin letters)

1) Go to the website and click the “check your tour” button (blue button on the right)

2) enter your passport number and last name at the bottom of the page and click the “check” button

2) “Available for payment” This means that the application has been booked and pre-confirmed, but has not been paid by the agency to the tour operator. If you have deposited money with the agency, more than 3 business days have passed and you see this application status - this is a cause for concern.

3) “Available for payment” and payment status “Partially paid”. If you have paid part of the cost of the tour to the agency, then they have fulfilled their obligations. If you have paid the entire cost of the tour and see this status, this may also be a cause for concern.

In addition to this information, you can immediately see the dates and times of departures for the tour, the name of the hotel, type of food, room category, type of food at the hotel, transfers from airport to hotel and from hotel to airport and the validity of medical insurance (check them with those what is indicated in your contract), as well as changes in departure time.
You can also see here when the documents for your tour will be ready for issue (usually 3 days before departure).

Tour operator Sanmar.
website www.sunmar.ru/


At Sanmar, documents for a tour usually appear immediately after payment or after receiving a visa.

Last edited by sarcazm; 08/29/2014 at 09:17.


Kuznetsky Ave., 33B-5
t. 45-28-26
Website http://vverh42.ru

  • Tour operator Coral Travel.
    website http://www.coral.ru/
    In order to check your application (reservation) on the tour operator’s website, you need your application number (you need to check it with the agency) and your passport number (without series).
    For convenience, we have attached screenshots below.

    1) Go to the website
    2) At the top of the orange horizontal panel, select the “Useful information” tab

    3) In the drop-down menu, select the first item “Checking applications for tourists”

    4) Enter the application number and passport number and click the “check” button

    1) “Reservation” - your application has been sent to the tour operator, air tickets, transfers and medical insurance have been booked, the agency is waiting for confirmation that there is a free hotel room for the dates of the tour.

    2) “Confirmed” and payment status “Unpaid”. This means that the application has been booked and pre-confirmed, but has not been paid by the agency to the tour operator. If you have deposited money with the agency, more than 3 business days have passed and you see this application status - this is a cause for concern.

    4) “Confirmed” and the payment status “Paid” - the agency’s obligations have been fulfilled.

    In addition to this information, you can immediately see the names and passport details of tourists, dates and times of departures for the tour, hotel name, type of food, room category, type of food at the hotel, transfers from the airport to the hotel and from the hotel to the airport and the validity of medical insurance , visa status and tour cost (check them with those specified in your contract), as well as changes in departure time.
    Coral usually provides documents for a tour immediately after payment or after receiving a visa.

    Travel agency "UP!" for Happy people
    Kuznetsky Ave., 33B-5
    t. 45-28-26
    Website http://vverh42.ru

  • Tour operator Biblio Globus.
    website http://www.bgoperator.ru/
    In order to check your application (reservation) on the tour operator’s website, you need your application number (you need to check it with the agency) and your passport number (without series).
    For convenience, we have attached screenshots below.

    1) Go to the website
    2) In the upper right corner, click on the inscription “Status of your application and documents”

    3) Enter the application number and passport number and click the "Find" button

    1) “Considered by the operator” - the application has been sent from the agency to the tour operator and will soon be transferred to the status “Accepted for booking”.

    2) “Accepted for booking” - your application has been sent to the tour operator, air tickets, transfers and medical insurance have been booked, the agency is waiting for confirmation that there is a free hotel room for the dates of the tour.

    3) “Confirmed” and payment status “Unpaid”. This means that the application has been booked and pre-confirmed, but has not been paid by the agency to the tour operator. If you have deposited money with the agency, more than 3 business days have passed and you see this application status - this is a cause for concern.

    4) “Confirmed” and the payment status “Paid” - the agency’s obligations have been fulfilled.

    In addition to this information, you can immediately see the names and passport details of tourists, dates and times of departures for the tour, hotel name, type of food, room category, type of food at the hotel, transfers from the airport to the hotel and from the hotel to the airport and the validity of medical insurance , visa status and tour cost (check them with those specified in your contract), as well as changes in departure time.

    It often happens that there is also a link to online registration for your flight (don't forget to print your boarding passes one day before departure if you check in).
    In addition, with the tour operator Biblio Globus, you can print out all the documents for the tour yourself directly on this page about 3 days before departure.

  • To check a tour by Pegas Touristik application number, you will need the application number as well as the first and last name of any tourist on the tour.

    The application number from Pegas Touristik consists only of numbers. This number is assigned to any booking, regardless of whether the tour is confirmed, canceled or is still on booking (waiting for confirmation/refusal).

    The travel agent is obliged to provide a room upon the tourist’s first request! If a travel agent refuses to provide it, then this is a reason to think - apparently he has something to hide.

    We go to the main page of the Pegas Touristik website at https://pegast.ru/. Please note that the "Tourists" tab in the upper right corner must be open. In the menu, click the “Check your tour” button:

    In the window that opens, fill in the empty fields: digital application number, last name and first name of any tourist on the tour.

    Please note that the first and last names are indicated in Latin letters! That is, the same as in a foreign passport. If the tour is in Russia, then the last name and first name are still indicated in Latin!

    Once all the fields have been filled in, we confirm that we are not a robot and click on the “Find” button:

    If everything is correct and such a request exists, then your entire reservation will open with a list of services provided. Pegas Touristik provides the opportunity to fully view the entire application.

    In the application that opens, you can not only track the departure time, which may change, but also check whether your travel agent has paid for the application, the readiness of documents for departure, visa status, and the correctness of passport data.

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