Passengers and luggage by rail for general use in the Republic of Belarus (as amended by resolutions of the Ministry of Transport dated August 25, 2009 N 77, dated January 18, 2010 N 4, dated October 25, 2012 N 49):

An electronic travel document is issued by an individual independently through the Internet resource www.poezd.rw.by on the official website of the Belarusian Railway on the global computer network Internet.

electronic travel document- an electronic document confirming the conclusion of a contract for the carriage of a passenger, in which information about the carriage of a passenger is presented in electronic digital form and stored in an electronic database using intersystem interaction.

After reviewing the proposed conditions on the official website of the Belarusian Railway on the global computer network Internet and agreeing with them, an individual submits an order to purchase an electronic travel document. If the order is successfully completed, the passenger receives a notification. If the notification is not received, the electronic travel document is considered unissued.

239. A passenger who has paid for travel through an online resource can board the train and travel, having previously completed, in the manner prescribed by these Rules, electronic registration or issuance of a travel document (ticket) on a strict reporting form at the ticket office of the Belarusian Railway organization.

At the same time, all travel documents (tickets) specified in the order form must be issued, partial registration is not allowed. Change of personal data passengers upon delivery travel documents(tickets) at the ticket office of the Belarusian Railway not allowed.

Re-issuance of travel documents (tickets) ordered and paid via the Internet at the ticket office of the Belarusian Railway not produced.

In accordance with Instructions for issuing travel cards and transportation documents with payment by bank plastic cards and via the Internet on the Belarusian Railway:

17. Individual can purchase no more than 4 travel documents. Each document is issued for 1 person indicating information about the passenger.

19. Not produced registration of travel via the Internet for citizens:

19.1. enjoying the right to preferential travel in accordance with the law;

19.2. traveling for military, transport or other types of requirements;

19.3. organized groups of passengers.

20. To issue travel documents, the passenger or his authorized representative presents the travel order form to the ticket agent (or provides the Internet order number - 14 digits).

21. Additionally, to issue travel documents, the passenger or his authorized representative presents to the ticket cashier an identification document (passport of a citizen of the Republic of Belarus, residence permit in the Republic of Belarus, refugee certificate), a military ID, or another document containing a photograph certified by a seal.

3. Return of unused electronic travel documents

• when traveling through the territory of Belarus:

Return of electronic tickets with electronic registration carried out after their registration on a strict reporting form, i.e. no later than 1 hour before the train departs from the initial station of its route. To return Money It is necessary to issue a travel document at the ticket office based on the order number (14 digits) and return it on a general basis.

• to international passenger trains, plying between the Republic of Belarus and the Russian Federation:

According to chapter 10 REGULATIONS for interaction in organizing electronic registration of passengers on international passenger trains running between the Republic of Belarus and the Russian Federation:

10.1. In case of refusal to travel using an electronic ticket with electronic registration, the passenger must either refuse electronic registration in the manner provided for in the web systems of BC and JSC Russian Railways, or receive a travel document on the established form at the ticket office or TTS, TTR no later than one hour before the departure of a direct train/car from the station at the beginning of its route on the territory of the state through whose web system the electronic travel document with electronic registration was purchased. Cancellation of the electronic registration service in the web systems of BC and JSC Russian Railways is carried out no later than one hour before the departure of a direct train/car from the station where its route begins.

10.2. The return of an unused travel document issued on the prescribed form is made at the ticket office in accordance with the SMPS OP.

10.3. Through the web system of JSC Russian Railways, electronic travel documents previously purchased through it are returned:

with electronic registration - no later than one hour before the departure of a direct train/car from the station of the beginning of its route;

without electronic registration - at any time before the train departs from the passenger boarding station.

10.4. Return of an unused electronic travel document with electronic registration in less than one hour not produced.

• for international passenger trains running between the Republic of Belarus and the Republic of Latvia:

According to chapter 7 REGULATIONS for interaction in organizing electronic registration of passengers for international passenger trains/cars of direct service running between the Republic of Belarus and the Republic of Latvia:

7.1. In case of refusal to travel using an electronic travel document with electronic registration, the passenger must either refuse electronic registration in the manner provided for in the web systems of BC and State Joint-Stock Company "LDZ", or receive a travel document on a standard form at a ticket office in the state, via the web - the system of which an electronic travel document with electronic registration was purchased, no later than one hour before the departure of the direct train/car from the station of the beginning of its route.

7.2. The return of an unused travel document issued on a standard form is made at the ticket office in accordance with the SMPS OP.

7.3. Return of an unused electronic travel document with electronic registration in less than one hour before the train departs from the starting station of the train route not produced.

It’s surprising that in the 21st century, in order to buy a train ticket, it’s easier to call the reservation number (although getting through to help 151 can also be difficult), book a ticket and stand in a 40-minute line at the ticket office that same evening than to buy the coveted Receipt in three clicks on the Internet. There are many more clicks, and you risk simply not going anywhere.

This is how I recently had to spend at least three hours of precious time to buy the desired train ticket. I'll tell you how it all happened.

So you go to the Website of the Belarusian Railway, in the "Trains" tab international lines, interregional lines, regional business class lines" (thanks, recently it has become easy to find), you enter points A and B of your route, select a train and... nothing happens. The page of the selected train shows available seats, types of cars, fare There are "back" and "back to top" buttons.

To buy a ticket, you need to log in. I remember that I registered on the site twice already, but why the third time I can’t find the window where to enter my login and password?.. After several minutes of wandering around the page, I find it in the second tab. I'm registering.

By searching in the mail, I find the login and password that were once sent to me, I enter it, click next, on the next page I agree with the Rules and features of placing an order, its payment... and I get to the page where I need to select a train.

“Only Russian letters and special characters are allowed,” the site warns me when I try to enter the departure station without having time to change the language from English to Russian. By the way, he is not friends with Belarusian either.

Next, I enter the stations, the date, and enter the number of passengers (maximum 4 per operation). Another window opens where I can change the departure date and/or time and click “continue”. On the next page I select the type of carriage and seat from the available ones.

And on the next page they ask me for my full name, passport number and offer to introduce additional requirements for places (for example, indicate a specific place or ask only for the lower one). By the way, which is commendable, the system saves the data of previously entered passengers (for whom tickets were purchased). Long live saving time!

But while I don’t have a single ticket purchased through the site under my belt, I click “continue” and click “continue” again on the “Checking travel details” page.

On the "Order Confirmation" page, I can select a payment system to pay for the order. Internet banking of JSC ASB Belarusbank is not suitable for me, since I plan to pay with an Alfa-Bank card - therefore, I select the “Settlement” system (AIS ERIP) and click “pay for order”.

“You must pay for your order in the “Raschet” system within 20 minutes,” the site warns me. A list of banks appears.

In literally 10 minutes I manage to call my bank, find out how to connect to Internet banking (well, I didn’t need it before), and connect it. And then I understand that this is not enough - the card needs to be linked to the Self-Service Banking System (SBS). After all, the hardware site writes that cardholders of my bank are served by SBS Internet banking. On the SBS website, which I select from the list, they require me to login and password. And of course, this is not the same login and password for Alfa-Bank Internet banking!

On the SBS website I read how to connect: they offer me to go to the nearest ATM to open access for Internet banking through it. Then get a check with your login and password from the ATM, enter it on the SBS website and “pay for access to the service for a year.” For some reason, the partner bank’s ATM does not want to give me access. Meanwhile, the BelZhD website sends an email stating that “the order for the purchase of tickets has been cancelled” (the time allotted for payment has expired).

There is no hope of purchasing a ticket for a train where there are exactly 6 seats left. I had to quickly remember all my friends who could buy train tickets through the website. Suddenly they were luckier.

A savior was found. She suggested a payment method through PLATI.TUT.BY, where one of the hundreds of sections is listed as “Payment for train tickets” (however, I didn’t find a word about this payment method on the railway website).

In the “pay” section, I enter the payment code, pay by card, and then click “Check payment” on the BelZhD website page. And I have the ticket order form in my hands. All you have to do is print it out and... exchange it at the railway ticket office for a normal ticket. This is such an unexpected turn.

In order not to go to the ticket office, it turns out that in your personal account on the website you can perform electronic registration, but, unfortunately, it does not work for all directions - including this is impossible for the Lviv - Minsk train, for which I managed to buy a ticket. “IT IS IMPOSSIBLE TO OBTAIN A TICKET AT THE DEPARTURE STATION,” is stated in the additional information about my order. You will have to go to the cashier with your passport.

In general, it’s not without reason that on the railway website in the “Information for Passengers” section there is a video with instructions on how to buy tickets, which I didn’t have enough time for. Now let's count how many steps I had to complete to buy one single ticket...

Belarusian Railway(Belarusian Chygunka) is a state association subordinate to the Ministry of Transport and Communications of the Republic of Belarus. It includes 66 organizations with legal entity status, as well as three representative offices.

The Office of the Belarusian Railway is considered to be the apparatus of the warhead. BC is also connected with the railways of some countries (Latvia, Lithuania, Poland, Russian Federation, Ukraine).

Contact information of Belorussian Railway:

• Address: Minsk city st. Lenin 17.
• Phone number: +375 17 225-63-10 (Inquiry).
• Fax: +375 17 227-56-48.
• Official website www.rw.by.
• Opening hours: the help desk is open 24 hours a day, seven days a week.

Belorusskaya Railway

The railway provides moving services not only to any point in the country, but also in an international format.
Belarusian cast iron: official website of the company

The website contains an online train schedule for the Belarusian Railway:

Helpful information: Belarusian Chygunka suggests visiting the website, which is quite modern and easy to use. Here you will find all the necessary information. The site also has a line that makes it easier to find information, and Personal Area Belarusian Chygunka.

Moreover, the site is constantly updated, so it is convenient to follow railway news and find out innovations, changes in train service and ticket prices.

Promotions, discounts, special offers

The Belarusian Railway takes care of its passengers, providing them with various amenities in the form of a system of special offers.

Current bonuses when purchasing Belarusian railway tickets at the link:

Discounts on travel in the direction Belarus-Russia

They depend on the timing of the sale of tickets to the total cost of travel on the territory of the Russian and Belarusian Railways for passengers when purchasing compartment and SV cars.

This offer includes:

• 20% discount on the total fare, subject to sale within the period from 60 to 30 days before the departure of the required train.
• 15% discount on the total cost when selling a ticket from 30 to 21 days before train departure.
• 0% discount on ticket purchases from 20 to 11 days before train departure.
• When traveling in SV class carriages, as well as compartment cars For Belarusian Railways trains in some directions, a discount rate of 10% of the total cost is also applied when purchasing a travel document in round trip directions.
• 5% surcharge when selling a ticket for 10 days or more.

When purchasing a ticket for a reserved seat category of a carriage, there is a 10% discount on side seats.

Note! The discount is valid when purchasing tickets at the ticket office at the railway station.

When purchasing tickets for a group to the CIS countries, Lithuania, Latvia, Estonia, a discount is provided:

• 20% of the fare for a group of adults (10 – 24 people).
• 30% of the cost for a group of adults (starting from 25 persons).

Discounts on travel between Belarus and Lithuania

Passengers purchasing a ticket on the Minsk-Vilnius route are given a 10% discount upon presentation of travel documents at the Lithuanian Railway ticket office.

Express program

It determines the procedure for calculating and paying money for the purchase of tickets by program participants using plastic cards and non-cash purchase of tickets issued on the official website of the BC.

Note! Such a program must be monitored on the website of the BC and the bank.

The Belarusian Chygunka is developing the freight transportation infrastructure in every possible way and offers for transportation:

• Large luggage.
• Long cargo.
• Heavy loads.

Freight transportation

All this is included in the special composition of railway transporters, divided into types:

• Articulated - designed for heavy transformers and other large loads weighing up to 5000 tons.
• Transport couplings are used when transporting long loads.
• Well - intended for loads weighing up to 120 tons. Such loads have a large height or diameter.
• Flatbeds are ideal for transporting heavy equipment.
• Platform ones are used for transporting large luggage with a total weight of up to 120 tons.

Belarusian Railways carries out transportation of goods and luggage in accordance with:

• Instructions for the transportation of oversized and heavy cargo on the railways of the CIS member states, the Republic of Latvia, the Republic of Lithuania, the Republic of Estonia DC-1835.
• Resolution of the Ministry of Antimonopoly Regulation and Trade of the Republic of Belarus No. 8 dated January 22, 2018.
• Rules for the carriage of goods.
• Standards for the transportation of dangerous goods by rail.
• Rules for the transportation of liquid cargo in bulk in tank cars and bunker cars for the transportation of oil bitumen.
• Tariff policy.

Note! The Belarusian Railway is being improved and strives to meet all modern requirements. This desire set her the task of opening Electronic Transportation. In such a system it is proposed to place an order for cargo transportation, as well as Additional services and obtaining all the necessary information.

The operation is carried out directly through the official website, through interaction with employees.

Classes of service

Various trains travel along the Belarusian Railway.

One of the new and most comfortable types is the electric train.

Its advantages include:

• Covering a distance of 300 km in 3 hours.
• Modern interior.
• The presence of two classes, on which the cost of the ticket depends.

All electric train cars are distinguished by spacious seats for passengers and comfortable seats, the ability to charge a phone and luggage racks. There is a buffet on the train premises.

New train

Fast trains also pass through the territory of the Belarusian Chygunaks according to the following routes:

• Minsk – Moscow “Belarus”
• Polotsk - Moscow "Dvina".

• Branded group of cars Minsk - St. Petersburg as part of fast train No. 52/51 Brest - St. Petersburg

All you need to do is choose the most suitable option in terms of convenience and pricing.

Nutrition

The Belorusskaya Chygunka trains provide a range of both free and paid services.

The most popular service is meals on trains.



Tea on the train

The conductor can prepare and serve the passenger coffee, tea, and other drinks that do not contain alcohol free of charge, if they are included in the cost of the travel document.

The following are available for a fee:

• Coffee, tea, other drinks.
• Confectionery.
• Personal hygiene items.

Additional free services include:

• Bed sheets.
• Board games.
• First aid.
• Seat belts.
• Additional information including stops at Belarusian railway stations.

The Belarusian railway is considered the most comfortable and clean, and the service staff is pleasant and polite.

As you, dear and respected readers, may have noticed from my previous posts, not so long ago (a month ago) I returned from a trip to our northern neighbor, the Republic of Belarus. About cities, their appearance, attractions, etc. I told you. And now I would like to tell you about an integral part and one of the integral symbols of any civilized state - the Belarusian railway, especially the passenger transportation system.

Although the Belarusian Railway (hereinafter referred to as BC, short for official name BZD-Belarusian Chygunka) some 25 years ago was part of the same huge railway transport system as the Ukrainian railways (hereinafter UZ, abbreviated from the official name Ukrzaliznytsia), during this period many differences formed between them, about which, basically, this is what will be discussed. So, the first and most important difference lies in the classification of railway transportation. In the vastness of Uzbekistan, a more Soviet system of dividing trains into suburban, night passenger (fast, passenger and express) and daytime passenger (Intercity, regional express and regional train), of which, since independence, only such a thing as a daytime passenger train has appeared." Soviet time trains of this format ran as local ones. In Belarus, during the time of independence, the train classification system has changed dramatically, becoming more modern and European. Former commuter trains changed their name to regional economy class trains, passenger trains began to be divided into interregional economy class trains , business class and international lines. Such concepts as trains of urban and commercial lines also appeared. Each of these subtypes of trains began to have its own markings and colors, the symbols of these subtypes were the types of flowers growing on the territory of Belarus

Now let's move on to such an important factor as the quality of service and service at stations, stations and inside trains. In this regard, important advantages of BC in relation to UZ are a much higher degree of modernization of the country's main stations (interactive electronic displays, better and more modern finishing of ticket offices halls and waiting rooms), the absence of division into suburban, intercity and international ticket offices, the ability to buy a train ticket using a payment card of international systems, the presence of self-service ticket machines at the largest train stations (however, only the owner of a national payment system card can buy a ticket from such a machine , Belkart", which I managed to get burned on once.) The photo below shows the waiting room and ticket office of one of these modernized train stations - the Grodno station.

Most of the largest Ukrainian train stations, reconstructed during the 2000s and 2010s, do not look like after a nuclear war, but clearly do not reach the level of modern ones. Let's just say that such a reconstruction could have been considered ideal in the 70s and 80s last century, but not now
Another important factor in railway transportation is the frequency of trains. In this regard, BC is also significantly ahead of UZ trains, which run at Soviet frequency, there is a large number of direct carriages, since Soviet times, traffic has not been canceled on any branch, not counting some sections on the border with other states.
The third factor by which UZ and BC can be compared is the condition of the rolling stock. It is also worth noting the advantage of BC - the majority of the rolling stock on interregional and international lines is either new or new. It was a shock for me to see a modern carriage with a vacuum toilet and an electronic display, next in general mode on a regular train. The rolling stock of regional business class lines and city lines consists entirely of modern Swiss-made trains, the so-called Stadler Flirt. By the way, these trains have recently been produced on
territory of Belarus, in the suburb of Minsk Fanipol

On regional economy class lines, just like our suburban lines, there are mostly good old electric or diesel trains produced by the Riga Carriage Works, although there are also newer examples, such as DP1 (620M) or modernized DR1B

But we also have such examples, so
What can we say that in terms of suburban MVPS, UZ is approximately on the same level as BC. Although this statement is debatable, because Belarusian rolling stock is much better looked after than Ukrainian. The photo below shows a typical electric train of the only depot serving Belarusian electric trains-Minsk PM-9


Another factor by which our railways can be compared are tariffs. We can say with confidence that in Belarus they are quite cheap, more expensive than in Ukraine, but quite adequate to the income of the local population. For 100 km of travel on regional economy class lines BC you will pay 16,800 Belarusian rubles (21.84 UAH, 60.66 rubles), while in Ukraine (in the vastness of, for example, the Lvov railway) it will cost 15 hryvnia (11,538 Belarusian rubles, 41.6 rubles).
So, it is logical that having discussed all the advantages of the Belarusian Railway, we can calmly move on to its disadvantages. The first and most important of them is the high degree of negligence of the control workers; on the evening train to Minsk there may be no controllers or conductors at all. Or they may simply sit in the carriage and never once during the entire trip go to check or sell tickets. None of the Belarusian stations are ticketed, none have such a thing as platform control of passengers. Also not a very pleasant fact is the absence of glasses in the cup holders in most carriages and the absence of many types of social benefits in a state that declares itself social.
But in general terms, we can say with confidence that warhead is still constantly progressing, it has a more or less bright present and a good and clear future, which, alas, cannot be said about its native UZ.

Using this service, you can book seats on passenger trains, both domestically and internationally (CIS and Baltic countries), followed by issuing travel documents (tickets) at sales points (ticket offices) of the Belarusian Railway upon personal appearance. Seats are reserved from 60 to 1 day before the train’s departure, in accordance with the established deadlines for the pre-sale of travel documents (tickets) for the requested train.

When filling out the order form, be careful: enter the passenger information correctly (last name, first name, patronymic). The key details of the application for determining the route are the departure station and the destination station, the train number is a mandatory detail of the option for following this route.

The cost of the service for booking is 25 kopecks. for each seat ordered.

Up to four seats can be placed in one order.

Orders are accepted via direct and direct communication. If you need to place an order with a transfer along the route, then you need to send two or more orders, depending on the number of transfers.

To purchase a travel document (ticket), you or your authorized representative must come to the ticket office to issue travel documents at any time convenient for you before the expiration of your order specified in the notification. The validity period of the order is usually 2 days (including the day of booking). When booking one day before the train departure, the order is processed according to the deadline specified in the notification. When booking a train on the current day of departure, the order ends 2 hours before its departure, regardless of the deadline for submitting the application.

To ensure that the client is notified of the results of order processing, an on-line mode for polling the status of the application has been implemented using the “Your order” tab.

Addresses and opening hours of travel document sales points can be found by following the link.

Applications are considered in the order in which they are received by the Contact Center of the Belarusian Railway.

Rules for ordering tickets.

You can order a seat reservation service, which is carried out from 60 days to 1 day before the train’s departure, in accordance with the established deadlines for the pre-sale of travel documents (tickets) for the requested train.

Applications are processed around the clock, following which you will receive an Order Notification to the e-mail specified in your application. The notification will contain the conditions for issuing travel documents.

Registration of travel must be carried out within the time period specified in the Notification, otherwise the seats will be sold on a free sale basis.

Registration of travel documents for international railway traffic to the CIS and Baltic states is carried out on the basis of information about the document,

identification of the passenger (children under 14 years of age - birth certificate). When applying for a discounted ride, you must present the original document giving the right to the discount.

Please note that travel documents are issued only for the persons specified in the application.

Please note that the issuance of travel documents (tickets) for group requests is carried out in accordance with the Procedure for organizing transportation of organized groups of passengers by trains of regional, interregional and international lines on the Belarusian Railway, available at the link.

By choosing the next operation, you confirm your agreement with the specified conditions.