Is there online registration for Nord Wind? North wind. Meals on board

So, we urgently needed to get from Moscow to St. Petersburg. On our website railways I didn’t find a suitable ticket, but I accidentally found it on scyscanner cheap ticket on a plane for 3200 rubles. The ticket was sold by OneTwoTrip. The first thing that surprised me was that there were a lot of questions about risks and warnings that had to be either taken on or paid extra. For example, a refund for a canceled flight cost 2000. As a result, I did not take out any insurance and just paid for the ticket. The OneTwoTrip booking system does not allow you to enter Russian letters when booking domestic flights, so after purchasing tickets a question arose about my reservation. I wanted to make sure that everything was in order with the ticket and went to the official website of NordWind Airlines to find out the help desk phone number. As a result, I was never able to reach NordWind Airlines. Then I sent an email to the address indicated on the website (I’ll get ahead of myself - within two weeks I still didn’t receive a response). In the end, I gave up and contacted the help desk of the OneTwoTrip reservation system and was able to quickly get answers to my questions only from them, since NordWind Airlines does not respond at all, you can sit and listen to the dialing melody for an hour.

Answers to the question about Latin letters: Latin letters are acceptable when booking a ticket for a domestic flight if the booking system does not allow you to enter Cyrillic. Also read below about the nuances of baggage transportation - what is written on the ticket does not always correspond to reality.

Then I went back to the official website of NordWind Airlines and decided to check in online for the flight and get a boarding pass. After some simple manipulations, I saw that my flight number and airline had changed. According to my boarding pass, I was already on my flight. by Pegas airline Fly, but nevertheless I had some kind of boarding pass.

On the day of departure, I arrived at Sheremetyevo airport in 4 hours. At the airport, I learned that three NordWind Airlines flights had been delayed for more than four hours. Passengers are indignant, and there is no one to turn to, since there are no NordWind Airlines representatives at the airport. Again, all passengers say that they can’t get through to the information desk - in the end, everyone is on their nerves and there is no information. Check-in for my flight began exactly on schedule, but the flight itself was delayed by 30 minutes, which, as I understand it, is not a delay at all for this airline.

The plane was in good condition, as was the service - there were no complaints. I have attached a photo of the plane.


Conclusion: NordWind Airlines is a pure lottery. Either you buy a cheap ticket and fly normally, as in my case, or the flight is canceled and you are left at the airport without any money. But the most common case is a flight delay, so I highly recommend not buying a ticket if you have flights on other types of transport, there is a very high probability of being late for all subsequent flights.

P.s. The airline’s website says that you can take 1 piece of hand luggage up to 10 kg and one piece of luggage up to 20 kg. But at the check-in desk, for some reason, the system says that the maximum weight you can check in as luggage for free is 10 kg. When asked why this is so, at the check-in desk they say we don’t know, since we are not airline employees. Either contact the airline or pay an additional 2,000 rubles for luggage. As you already understood, the first option won’t work, since it’s not possible to get through by phone (you can try to get through by phone before purchasing out of curiosity), that is, the only option left is to pay extra money or throw away the excess weight from your luggage.

Free baggage allowance

Checked baggage

The following free baggage allowance rules have been established:

  • when booking a tour from March 15, 2019 and later for departures from May 1, 2019:
    Economic- 1 place up to 15 kg
    Business- 1 place up to 30 kg
  • when booking a tour before March 15, 2019 and departing both before and after May 1, 2019:
    Economic- 1 place up to 20 kg
    Business- 1 place up to 30 kg

Hand luggage

The following carry-on baggage standards have been established for domestic and international routes:
maximum dimensions based on the sum of three dimensions and each dimension in particular do not exceed 115 cm (55x40x20 cm).

On certain routes and for certain fares there may be exceptions to the standard conditions of free baggage allowance. The passenger will be notified of them when booking transportation.

Combining two pieces of luggage into one is possible with a total weight of up to 30 kg.

Free baggage and hand luggage allowances apply to adult passengers, children from 2 to 12 years old and children under 2 years old with a seat provided. For children under 2 years of age traveling without a separate seat, only a free baggage allowance is allowed, which is 1 piece weighing no more than 10 kg and the sum of three dimensions no more than 203 cm. Hand luggage is not provided.

A passenger's belongings, regardless of their name and purpose, weighing more than 30 kg per piece, but less than 50 kg, are considered heavy luggage.

More information about baggage allowance can be found on the Nordwind Airlines website:
- hand luggage: https://nordwindairlines.ru/ru/baggage/hand-baggage
- luggage: https://nordwindairlines.ru/ru/baggage


Additional weighing of hand luggage - Cam Ranh (Vietnam)

Attention! Due to the ongoing problems with overweight hand luggage, additional weighing of hand luggage before boarding the plane was introduced, which is carried out on certified electronic scales. Only goods purchased in DUTY stores FREE, of which there are only 2 in the departure hall of Cam Ranh Airport. These goods must be Packed in sealed polyethylene with appropriate symbols. Please note that in the departure area, in addition to official DUTY FREE stores, there are shops selling coffee, tea, souvenirs, etc.”


Information on baggage transportation on the company's official website.

Children's flight

The passenger has the right to carry a child under 2 years of age without providing a seat.

The ticket must indicate the child's date of birth. A passenger accompanying a child is required to present to the Airline (or an authorized agent) a document confirming the age of the child when purchasing a ticket and upon check-in. The airline (or its authorized agent) has the right to verify the age of the child. The age of the child is determined separately for each transportation segment.

Information on children's flights is on the company's official website.

Aircraft fleet

Airbus A321-200

The largest aircraft of the A320 family. The interior design is designed to provide increased comfort and is very popular among passengers. The A321 airliner is the most fuel-efficient narrow-body aircraft in its class.

Characteristics

Airbus A330-200

Wide-body passenger aircraft from Airbus, designed for medium and long distances, equipped with two turbofan engines.

Characteristics

Boeing 737-800NG

The 737-800 airliner is known for its stability and efficiency. Equipped with high-tech engines.

Characteristics

Boeing 777-200ER

The 777-200 airliner is manufactured by Boeing to ensure complete passenger comfort. This twin-engine aircraft features two aisles and high ceilings to keep you comfortable throughout your journey.

Characteristics

Boeing 777-300ER

The 777-300 airliner is manufactured by Boeing to ensure complete passenger comfort. This twin-engine aircraft features two aisles and high ceilings to keep you comfortable throughout your journey.

Characteristics


Business class passenger service standard:

At a frantic pace modern life We all try to find ways to save time. Waiting in line at the check-in desk at the airport is one of the most senseless wastes of a valuable resource, but fortunately, airlines have taken care of their passengers by developing an online check-in service. Nord Wind was no exception.

For preliminary registration you will need no more than 5 minutes if you follow our instructions.

Advantages of online check-in for Nord wind Airlines flights

Many people still avoid using this service, which is convenient in every sense, and in vain. By registering for a Northern Wind flight online, you receive many pleasant bonuses:

  1. There is no need to set aside 2-3 hours for arriving at the airport early.
  2. There's no need to wait in line at the reception desk - instead, you can complete the same procedure in the comfort of your own home in a couple of minutes, or you can check in online between business meetings using your smartphone.
  3. You can choose your own seats on the Nord Wind aircraft based on your own preferences.
  4. Online check-in comes in handy in situations where you realize that you cannot get to the airport in time for the usual procedure.

Instructions for electronic check-in for flights

To quickly check in for a NordWinda flight online using your ticket number, just use our detailed instructions. Prepare a receipt sent to your email after booking your ticket.

Go to the official website of Nordwind Airlines at http://nordwindairlines.ru/ru. In the menu on the left, click on the “Online registration” tab.

In the window that opens on the right, enter:

  • Departure airport;
  • The passenger's last name as it is printed on the ticket;
  • Flight number (consists of letters and numbers);
  • Aircraft departure date in the format DD.MM.YYYY, or use the electronic calendar;
  • Type of documents (ticket);
  • Ticket number (reservation number), consisting of numbers.

After filling out all the items and clicking the “Register” button, the program will find your ticket in the database and approve the registration.

If there is a special icon next to your flight, indicating that the service is already available, you can continue the procedure. Select:

  • A passenger from the list of available persons;
  • Space in the cabin.

Click the "Register" button again.

After completing the procedure, you need to print your boarding pass - you will need it when checking in at the airport. To do this, you need to click on the “Boarding Pass” button - the printing function will be available only if you have completed the registration procedure correctly.

Nordwind online registration rules

On the official website of Nord Wind you can find out not only the flight schedule, but also the rules for online check-in. To avoid problems, you should familiarize yourself with them in advance:

  • Only passengers who have an electronic ticket can check in online.
  • You can check in through the online service only for a limited period of time: it starts one day and ends four hours before departure.
  • If you plan to take your pets on board the Nord aircraft, or you need additional services(accompanying disabled people or children), you will have to use the traditional registration procedure.
  • If you have luggage with you, you will still have to go to the check-in counter before the flight.

Despite saving time on registration, before the flight you should not forget about the need for other mandatory procedures, such as security control and customs checks when flying abroad. Therefore, North Wind Airlines recommends arriving at the airport 30-40 minutes before departure.

Good day to all!

Today I want to tell you about my experience of flying with the airline. NordWind. We flew with this airline because we were buying a tour to the Dominican Republic and had no choice about who to fly with. And since booking tickets and hotels on your own is more expensive package tour, then we settled on it, although we have not flown through tour operators for quite some time. We flew from the Pegasus company. Well, let's start from the very beginning, I tried to get through electronic registration for the flight and was surprised to discover that all places (absolutely all) are paid. Prices range from 2000 to 7500 per seat, depending on its convenience. This was my first time encountering this, but I decided that paying for seats that you should be seated in for free was absurd. As a result, when they flew there, we were seated with my husband in those very “trump seats” emergency exit where you can stretch your legs. Then many came up and asked how much we paid extra for them, it turns out we had to pay an extra 7500 rubles for them, so we are pretty lucky, I thought then, but it was too early to draw conclusions. People began to walk around the cabin of the plane to be seated together, since they were seated at different ends. When we had already arrived in the Dominican Republic and Pegasus was taking us by bus to the hotel, we were immediately offered to book seats on the return plane, of course not for free, arguing that we could then sit at different ends of the plane and it would be better to immediately choose seats next to each other. In general, NordWind is a whole chain of surcharges for any reason. By the way, we actually flew back separately, though one after the other. And there was also a problem with the seating of passengers; they were looking for a seat among those available, since several people were seated in the same seats.

For almost 12 hours of flight, they feed you only once; if you want to eat again, then pay money. Of course, I understand everything, but it seems to me that they should feed you at least 2 times, as other airlines do. Some airlines serve 2 meals in 8 hours. And in addition, the amount of food was not calculated at all and there was no reserve, for example, on the way back, I ran out of chicken and they began to distribute the remaining fish to everyone, and the stewards managed to get through less than half of the plane. The food is pretty good, you can eat it. For example, I show the diet: fish and rice, 2 buns (I really don’t understand why there are two of them), butter, potato salad, pirozhenko.

There is no alcohol on board, not even wine or beer, that is, everything is strict, only juices and water. Moreover, the juices also run out towards the end of the flight and they are no longer poured into two glasses so that there is enough for everyone.

There were televisions in the cabin, but when we flew there there were no headphones and probably we just had to buy them. But there is no point in buying, since all the films are in English, Chinese and French and this is on a Russian airline, in general, the logic is not very clear to me. On the way back, the TVs did not work at all, that is, they simply did not turn on.

Baggage.

This airline allows 20 kg. per person for one suitcase. This is the first time I’ve encountered this, that is, one suitcase cannot weigh more than 20 kg, even if there are 10 of you with one suitcase. That is, in total you can carry 200 kg, but only 20 kg in your suitcase. There are quite large fines for overweight., so at the airport a show begins to see who is carrying how much and how much needs to be transferred. Everyone weighs their suitcases on scales before checking in, it’s good that there are free places where you can weigh them. But you get additional stress, and crazies and cries of people are heard from all sides.

The plane itself is quite fresh, the seats are tolerable, you can even sleep a little, although there is little space between the seats and the seats themselves are not very comfortable.

And of course, don’t expect any additional bells and whistles in the form of cosmetic bags with toothbrushes, sleep masks and slippers, chair pillows, etc. The blankets run out instantly and those who are late are left without a blanket. But in general, the impression from the airline was not very pleasant; after all, taking money for absolutely everything that is possible and impossible, I think is overkill. It’s good that air on the plane is free for now, but I wouldn’t be surprised that they’ll fix that soon too. Therefore, if you have the opportunity to choose another airline, I advise you to do just that. Still fly long time without food, at different ends of the plane and even upon departure, I don’t want to pay extra for luggage. And it is advisable to start your vacation on a positive note.

Thank you all for your attention, Lena was with you.



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