How to check a tour reservation by last name. How to check your Anex Tour application - detailed instructions. Checking the application with the tour operator Dolphin Russia

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Once you have booked your tour, you can check the application status on the official website of the tour operator.

Indicate the application number (which you received from the tour booking service or from a travel agent) and passport number without series. Some tour operators additionally require the tourist's first and last name.

In the application, you can track changes in the status of the application, payment for the tour, passport details of the tour participants, readiness of documents, changes in departure time, and also check all the conditions for the tour.

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To protect yourself and add confidence that you are doing well. You must know the application number from the tour operator for the tour you ordered. Or as it is also called – order ID. This number is assigned immediately after confirmation of your tour by the tour operator and is transmitted to the travel agent to track the status of the order.

Why do you need an application number from a tour operator?

When purchasing a tour, each of us, first of all, worries about not being deceived. I want to spend wonderful holiday and will be charged with strong emotions and impressions on whole year. And it’s scary to lose the amount that has been hard to accumulate throughout the year. And it is not so important who is to blame, the tour operator or the travel agency that disappeared with your money.

What can you check in the application?

The application number from the tour operator allows you to see all the information on your tour:

• tour cost;
• date and time of departure and arrival;
• airports of departure and arrival;
• flight numbers;
• baggage allowance;
• flight class;
• name and class of the hotel;
• type of hotel room;
• dates of stay at the hotel;
• food type;
• number of tour participants;
• passport details of tour participants;
• who is a travel agent;
• conditions of transfer from the airport to the hotel;
• amount of insurance coverage.

Not all operators provide information in full. You can clarify any points of interest through support or the hotline.

Be sure to double-check the passport details of tour participants. If the operator makes a mistake in the first name, last name or passport number. You may not be allowed on the flight. Or what’s even worse. They will not let you out of the arrival airport and will send you back on the next charter.

If the agent does not give the application number.

If the travel agency doesn’t want to give you an application number, start worrying and demand your money back. You may not be given a reservation number for several reasons:

• your tour was not paid for;
• the agent is waiting for the cost of the tour to decrease;
• they sold you too much and don’t want to show you the real cost of the tour;
• they want to deceive you.

Any of these scenarios are not acceptable. Immediately begin to find out the reason, without giving in to the agent’s persuasion to wait a few days or to technical problems with the operator.

Book tours from reliable travel agencies, such as, which immediately provide the application number from the tour operator.

How to check an application with a tour operator.

I am often asked this question. And from experience I can say that almost all operators hide the user’s personal account so much that you feel like a tracker when looking for the login page on the site. All photos are clickable with a link directly to the login page to the user’s personal account.

Checking the application with the tour operator JoinUp Ukraine.

Checking the application with the tour operator Anex tour Ukraine and Russia.

Anex tour has 2 options for entering a tourist’s personal account using this link: entry for agencies and individuals. This link is for private individuals only.

Checking the application with the tour operator TUI Ukraine.

Checking the application with the tour operator TUI Russia.

Checking the application with the tour operator Tez Tour Ukraine, Russia.

Go to the very bottom of the main page and fill out the application number Tez Tour

Checking the application with the tour operator Coral Russia.

Checking the application with the tour operator Coral Ukraine.

Checking the application with the tour operator TPG (Travel professional group) Ukraine.

Checking the application with the tour operator Pegas Ukraine.

Checking the application with the tour operator Pegas Russia.

Checking the application with the tour operator Biblio-Globus Russia.

Checking the application with the tour operator Intourist Russia.

Checking the application with the tour operator Natalie Tours Ukraine and Russia

Checking the application with the tour operator Sunmar Russia.

Checking the application with the tour operator Dolphin Russia.

Greetings!
From time to time, people who have been deceived by other travel agencies turn to us for advice.
Most situations with their vacation could be avoided by taking a simple step - checking your application on the tour operator’s website.
We have made detailed instructions on how to check your application on the tour operator’s website, listing there all the major and reliable tour operators(flying from Kemerovo), which have the ability to check on the website.
Perhaps this will help someone avoid problems and troubles!

Tour operator Pegasus tourist.
website http://pegast.ru
To do this, you need your passport number (without series) and your last name (as written in the passport in Latin letters)

1) Go to the website and click the “check your tour” button (blue button on the right)

2) enter your passport number and last name at the bottom of the page and click the “check” button

2) “Available for payment” This means that the application has been booked and pre-confirmed, but has not been paid by the agency to the tour operator. If you have deposited money with the agency, more than 3 business days have passed and you see this application status - this is a cause for concern.

3) “Available for payment” and payment status “Partially paid”. If you have paid part of the cost of the tour to the agency, then they have fulfilled their obligations. If you have paid the entire cost of the tour and see this status, this may also be a cause for concern.

In addition to this information, you can immediately see the dates and times of departures for the tour, the name of the hotel, type of food, room category, type of food at the hotel, transfers from airport to hotel and from hotel to airport and the validity of medical insurance (check them with those what is indicated in your contract), as well as changes in departure time.
You can also see here when the documents for your tour will be ready for issue (usually 3 days before departure).

Tour operator Sanmar.
website www.sunmar.ru/

At Sanmar, documents for a tour usually appear immediately after payment or after receiving a visa.

Last edited by sarcazm; 08/29/2014 at 09:17.

Kuznetsky Ave., 33B-5
t. 45-28-26
Website http://vverh42.ru

Tour operator Coral Travel.
website http://www.coral.ru/
In order to check your application (reservation) on the tour operator’s website, you need your application number (you need to check it with the agency) and your passport number (without series).
For convenience, we have attached screenshots below.

1) Go to the website
2) At the top of the orange horizontal panel, select the “Useful information” tab

3) In the drop-down menu, select the first item “Checking applications for tourists”

4) Enter the application number and passport number and click the “check” button

1) “Reservation” - your application has been sent to the tour operator, air tickets, transfers and medical insurance have been booked, the agency is waiting for confirmation that there is a free hotel room for the dates of the tour.

2) “Confirmed” and payment status “Unpaid”. This means that the application has been booked and pre-confirmed, but has not been paid by the agency to the tour operator. If you have deposited money with the agency, more than 3 business days have passed and you see this application status - this is a cause for concern.

4) “Confirmed” and the payment status “Paid” - the agency’s obligations have been fulfilled.

In addition to this information, you can immediately see the names and passport details of tourists, dates and times of departures for the tour, hotel name, type of food, room category, type of food at the hotel, transfers from the airport to the hotel and from the hotel to the airport and the validity of medical insurance , visa status and tour cost (check them with those specified in your contract), as well as changes in departure time.
Coral usually provides documents for a tour immediately after payment or after receiving a visa.

Travel agency "UP!" for Happy people
Kuznetsky Ave., 33B-5
t. 45-28-26
Website http://vverh42.ru

Tour operator Biblio Globus.
website http://www.bgoperator.ru/
In order to check your application (reservation) on the tour operator’s website, you need your application number (you need to check it with the agency) and your passport number (without series).
For convenience, we have attached screenshots below.

1) Go to the website
2) In the upper right corner, click on the inscription “Status of your application and documents”

3) Enter the application number and passport number and click the "Find" button

1) “Considered by the operator” - the application has been sent from the agency to the tour operator and will soon be transferred to the status “Accepted for booking”.

2) “Accepted for booking” - your application has been sent to the tour operator, air tickets, transfers and medical insurance have been booked, the agency is waiting for confirmation that there is a free hotel room for the dates of the tour.

3) “Confirmed” and payment status “Unpaid”. This means that the application has been booked and pre-confirmed, but has not been paid by the agency to the tour operator. If you have deposited money with the agency, more than 3 business days have passed and you see this application status - this is a cause for concern.

4) “Confirmed” and the payment status “Paid” - the agency’s obligations have been fulfilled.

In addition to this information, you can immediately see the names and passport details of tourists, dates and times of departures for the tour, hotel name, type of food, room category, type of food at the hotel, transfers from the airport to the hotel and from the hotel to the airport and the validity of medical insurance , visa status and tour cost (check them with those specified in your contract), as well as changes in departure time.

It often happens that there is also a link to online registration for your flight (don't forget to print your boarding passes one day before departure if you check in).
In addition, with the tour operator Biblio Globus, you can print out all the documents for the tour yourself directly on this page about 3 days before departure.

TUI is an international tour operator with European roots.
In the global tourism market, the TUI travel brand occupies a leading position and is one of the most recognizable brands among clients purchasing travel services.
The company's main office is located in Germany. TUI GROUP has offices all over the world.
The tour operator serves more than 30 million clients per year and is one of the most profitable tourism organizations worldwide with a turnover of more than 20 billion euros per year.
The tour operator has repeatedly admitted the best tour operator of the year. Great amount awards and certificates for reliability, professionalism, brand recognition.
The company owns more than 300 hotels, 13 sea liners, more than 140 aircraft, 6 airlines.
More than 1,800 agencies operate under the TUI brand.
The company always puts European quality first and the best price ratio tourism product, openness to the client.
On the Russian market, the tour operator offers beach holiday, excursion, active, winter holidays on alpine skiing, recreational holidays.
From Russia, the tour operator sells travel packages to 16 countries.
. We are always ready to offer our clients a high-quality and reliable product from the tour operator TUI!

In order to check your application on the Anex Tour website, you need to know its number, as well as the passport number of one of the tourists.

You can ask your travel agent for a request number after booking. This number usually consists of 7 digits, but can be longer. If a travel agent refuses to give the request number, then, apparently, he has something to hide: the tour was not booked, not paid for, or cancelled.

If everything is OK with the application numbers, then go to the Anex Tour website. We make sure that we are on the page for tourists.

In the upper right corner we find the button “ Personal Area", click:

In the window that opens, select the “Individuals” tab:

In the “E-mail/application number” field, indicate the seven-digit number of your application. It consists only of numbers!

In the “Password/Passport” field, indicate only the passport number of any tourist in the application. Attention: only the passport number is indicated, without the series! When traveling abroad, indicate the number of your foreign passport; when traveling in Russia and some CIS countries, indicate your Russian passport.

Sometimes it happens that if a tourist does not have a passport at the time of booking, the travel agent enters seven ones or zeros instead of a passport. Check this with your agent.

Fill out all fields and click on the “Login” button. If everything is correct and your travel agent has correctly entered the passport details of the tourists, you will see the following window:

Absolutely all services for your tour, payment status and confirmation status will be indicated here. Be sure to check all passport details, as any mistake, especially in visa areas, can lead to big problems!

4 days before departure, in the “Documents” section, all documents necessary for the tour for each tourist will be attached: itinerary receipts, vouchers for transfer and hotel check-in, medical insurance. If possible, you can print them yourself or ask your manager to do so.

P.S. Join my VKontakte group, write comments below, dream, pack your bags and never forget that the journey itself is important, not the destination

How to check your Tez Tour application - detailed instructions