Here you will learn how to do web check-in for an airline charter flight. Nord Wind and receive your boarding pass. We will also tell you about baggage allowances and rules for transporting animals. If your question is outside the scope of this topic, please scroll down to the bottom of the page and follow one of the links to the carrier's page.

General information

Online registration conditions

The carrier's website contains a short list of conditions for checking in for a flight via the Internet: less than 24 hours and more than 1 hour left before departure, you are flying without animals or excess baggage, you do not need an escort at the airport (for example, for people with disabilities), there are no prohibited items in your baggage.

Free baggage allowance

When checking in online on the Nord Wind website, you will be asked to: choose a seat in the cabin (conditionally free), purchase an additional piece of luggage and select a dish from the presented menu for the duration of the flight. The standard weight of luggage, which is included in the air ticket price, is 20+5 (20 - main luggage, one piece; 5 - hand luggage).

Paid luggage

Excess baggage is baggage whose dimensions and weight do not meet the carrier’s requirements (see link below).

When will you pass online registration on the Nord Winda website, you will be prompted additional service for purchasing/paying for one more piece of luggage (1+). It costs from 1,450 rubles to 3,500 rubles, which depends on the departure airport and flight route. We recommend using this service, as baggage handling fees at the airport can be significantly higher, and it can take up to half an hour.

Animals in the salon

It is assumed that animals can be transported on Nord Wind airline flights. However, you must obtain prior permission to do this before opening online (web) registration. To do this, write a letter to the agent company where you purchased your air tickets or travel package. Collection and legitimacy of collected documents for veterinary control remains yours.

Electronic boarding pass

After checking in online, print the boarding pass that you will receive from the airline. It is not the document you need to fly, but it will help you quickly find your flight at the airport. Use it as a cheat sheet. You will receive a valid boarding pass at the airport at the Nord Wind check-in counter.

Free baggage allowance

Checked baggage

The following free baggage allowance rules have been established:

• when booking a tour from March 15, 2019 and later for departures from May 1, 2019:
  Economic- 1 place up to 15 kg
  Business- 1 place up to 30 kg
• when booking a tour before March 15, 2019 and departing both before and after May 1, 2019:
  Economic- 1 place up to 20 kg
  Business- 1 place up to 30 kg

Hand luggage

The following carry-on baggage standards have been established for domestic and international routes:
maximum dimensions based on the sum of three dimensions and each dimension in particular do not exceed 115 cm (55x40x20 cm).

On certain routes and for certain fares there may be exceptions to the standard conditions of free baggage allowance. The passenger will be notified of them when booking transportation.

Combining two pieces of luggage into one is possible with a total weight of up to 30 kg.

Free baggage and hand luggage allowances apply to adult passengers, children from 2 to 12 years old and children under 2 years old with a seat provided. For children under 2 years of age traveling without a separate seat, only free baggage allowance is allowed, which is 1 piece weighing no more than 10 kg and the sum of three dimensions no more than 203 cm. Hand luggage not provided.

A passenger's belongings, regardless of their name and purpose, weighing more than 30 kg per piece, but less than 50 kg, are considered heavy luggage.

More information about baggage allowance can be found on the Nordwind Airlines website:
- hand luggage: https://nordwindairlines.ru/ru/baggage/hand-baggage
- luggage: https://nordwindairlines.ru/ru/baggage

Additional weighing of hand luggage - Cam Ranh (Vietnam)

Attention! Due to the ongoing problems with overweight hand luggage, additional weighing of hand luggage before boarding the plane was introduced, which is carried out on certified electronic scales. Only goods purchased in DUTY FREE stores, of which there are only 2 in the departure hall of Cam Ranh Airport, are not subject to re-weighing. These goods must be packed in sealed polyethylene with appropriate symbols. Please note that in the departure area, in addition to official DUTY FREE stores, there are shops selling coffee, tea, souvenirs, etc.”

Information on baggage transportation on the company's official website.

Children's flight

The passenger has the right to carry a child under 2 years of age without providing a seat.

The ticket must indicate the child's date of birth. A passenger accompanying a child is required to present to the Airline (or an authorized agent) a document confirming the age of the child when purchasing a ticket and upon check-in. The airline (or its authorized agent) has the right to verify the age of the child. The age of the child is determined separately for each transportation segment.

Information on children's flights is on the company's official website.

Aircraft fleet

Airbus A321-200

The largest aircraft of the A320 family. The interior design is designed to provide increased comfort and is very popular among passengers. The A321 airliner is the most fuel-efficient narrow-body airliner in its class.

Characteristics

Airbus A330-200

Wide-body passenger aircraft from Airbus, designed for medium and long distances, equipped with two turbofan engines.

Characteristics

Boeing 737-800NG

The 737-800 airliner is known for its stability and efficiency. Equipped with high-tech engines.

Characteristics

Boeing 777-200ER

The 777-200 airliner is manufactured by Boeing to ensure complete passenger comfort. This twin-engine aircraft features two aisles and high ceilings to keep you comfortable throughout your journey.

Characteristics

Boeing 777-300ER

The 777-300 airliner is manufactured by Boeing to ensure complete passenger comfort. This twin-engine aircraft features two aisles and high ceilings to keep you comfortable throughout your journey.

Characteristics

Business class passenger service standard:

Free baggage allowance

Checked baggage

The following free baggage allowance rules have been established:

• when booking a tour from March 15, 2019 and later for departures from May 1, 2019:
  Economic- 1 place up to 15 kg
  Business- 1 place up to 30 kg
• when booking a tour before March 15, 2019 and departing both before and after May 1, 2019:
  Economic- 1 place up to 20 kg
  Business- 1 place up to 30 kg

Hand luggage

The following carry-on baggage standards have been established for domestic and international routes:
maximum dimensions based on the sum of three dimensions and each dimension in particular do not exceed 115 cm (55x40x20 cm).

On certain routes and for certain fares there may be exceptions to the standard conditions of free baggage allowance. The passenger will be notified of them when booking transportation.

Combining two pieces of luggage into one is possible with a total weight of up to 30 kg.

Free baggage and hand luggage allowances apply to adult passengers, children from 2 to 12 years old and children under 2 years old with a seat provided. For children under 2 years of age traveling without a separate seat, only a free baggage allowance is allowed, which is 1 piece weighing no more than 10 kg and the sum of three dimensions no more than 203 cm. Hand luggage is not provided.

A passenger's belongings, regardless of their name and purpose, weighing more than 30 kg per piece, but less than 50 kg, are considered heavy luggage.

More information about baggage allowance can be found on the Nordwind Airlines website:
- hand luggage: https://nordwindairlines.ru/ru/baggage/hand-baggage
- luggage: https://nordwindairlines.ru/ru/baggage

Additional weighing of hand luggage - Cam Ranh (Vietnam)

Attention! Due to the ongoing problems with overweight hand luggage, additional weighing of hand luggage before boarding the plane was introduced, which is carried out on certified electronic scales. Only goods purchased in DUTY FREE stores, of which there are only 2 in the departure hall of Cam Ranh Airport, are not subject to re-weighing. These goods must be packed in sealed polyethylene with appropriate symbols. Please note that in the departure area, in addition to official DUTY FREE stores, there are shops selling coffee, tea, souvenirs, etc.”

Information on baggage transportation on the company's official website.

Children's flight

The passenger has the right to carry a child under 2 years of age without providing a seat.

The ticket must indicate the child's date of birth. A passenger accompanying a child is required to present to the Airline (or an authorized agent) a document confirming the age of the child when purchasing a ticket and upon check-in. The airline (or its authorized agent) has the right to verify the age of the child. The age of the child is determined separately for each transportation segment.

Information on children's flights is on the company's official website.

Aircraft fleet

Airbus A321-200

The largest aircraft of the A320 family. The interior design is designed to provide increased comfort and is very popular among passengers. The A321 airliner is the most fuel-efficient narrow-body airliner in its class.

Characteristics

Airbus A330-200

Wide-body passenger aircraft from Airbus, designed for medium and long distances, equipped with two turbofan engines.

Characteristics

Boeing 737-800NG

The 737-800 airliner is known for its stability and efficiency. Equipped with high-tech engines.

Characteristics

Boeing 777-200ER

The 777-200 airliner is manufactured by Boeing to ensure complete passenger comfort. This twin-engine aircraft features two aisles and high ceilings to keep you comfortable throughout your journey.

Characteristics

Boeing 777-300ER

The 777-300 airliner is manufactured by Boeing to ensure complete passenger comfort. This twin-engine aircraft features two aisles and high ceilings to keep you comfortable throughout your journey.

Characteristics

Business class passenger service standard:

Online registration allows you to register for the desired seat at a convenient time. The “Online check-in” service is additional and is provided upon the passenger’s agreement with the terms and conditions of the service.

Online registration conditions

1. Online check-in begins 24 hours and ends 1 hour before flight departure.

2. When completing online registration, the terms of the Seat Selection service apply.

3. You travel regularly and charter flights NordStar Airlines from the cities listed:

Belgorod

Vladivostok

Ekaterinburg

Kemerovo

Krasnodar

Krasnoyarsk

Makhachkala

Mineral water

Nizhny Novgorod

Novokuznetsk

Novosibirsk

Norilsk

Rostov-on-Don

Saint Petersburg

Severo-Yeniseisk

Khabarovsk

1 Except for flights Y7-401, Y7-402, Y7-403, Y7-404

4. In the case of online check-in and the presence of baggage and hand luggage, the passenger must contact the flight check-in counter at the departure airport to register them before the check-in time for the flight ends. Registration for domestic flights ends 40 minutes before flight departure time, at international flights 1 hour before flight departure time.

5. You travel without animals.

Instructions for online registration

Passenger search

When checking in for a flight, you must indicate the passenger's last name and flight information, exactly as they are indicated in the itinerary - receipt of the electronic air ticket:

1. Passenger's last name - the passenger's last name is indicated as it is indicated on the ticket (the first and patronymic names should not be entered).
2. Ticket number - indicates the 13-digit ticket number of the registered passenger (for example: 4766110074598).
3. Departure date - indicate the flight departure date in the format DD.MM.YYYY (for example, 12/12/2016) - use the “Calendar” element.
4. Flight number - indicate the flight number in digital format (for example: 107).

After filling out the form, click on the button "Search for Passenger".

check-in

It is possible to check in for a flight provided that online check-in is available.

If several people are flying, add fellow travelers using the “Add Passenger” button. After filling in all the data, click "Proceed to online registration".

To view the selection of seats in the aircraft cabin, you need to click on the button "Choosing a place" and in the block that appears, you should select a seat in the aircraft cabin.

Once a seat has been selected for all passengers, you must confirm that passengers have read the online check-in conditions and click on the button "Register".

Boarding pass

After successfully checking in for a flight, the passenger is taken to the “Boarding Pass” page. You can use your boarding pass:

1. View and print - button "View boarding pass".
2. Send by email – button “Send boarding passes by email”.

Changing the selected location after registration has been completed

It is not possible to select another seat in the aircraft cabin after successfully completed check-in.

Changing your seat is only possible at the departure airport.

Airlines Nordwind is one of the leaders among Russian airlines. The principle on which the work of its employees is based is safety. Regular improvements aircraft and innovations in services are attracting an increasing number of travelers. Many clients, having bought a ticket for a flight once, have become regular guests of the company.

The sincere friendliness of the crew, excellent service, smooth takeoffs and landings will be an excellent addition to your vacation or business trip. The team's task is to make people different countries closer to each other, and flights are reliable and memorable for their high service and convenience. Nord Wind will help make the world more accessible.

History of the airline

The first aircraft of the Northern Wind airline took to the skies in 2008.

At that time, passengers had only three planes and six destinations at their disposal. Every year, thanks to the dedication of the team and high-quality service, the aircraft fleet increased and new flight routes opened.

In 2014, the number of passengers who used the services of Nord Wind airline , was equal to 4.4 million. By 2015, air passengers were traveling from 33 points, flight destinations covered both cities Russian Federation, and Europe. Constantly improving and striving for high standards, Nordwind Airlines was able to become a global brand. Today she helps visit 52 cities and 11 countries around the world.

On the official website of Nordwind Airlines, passengers will be able to familiarize themselves with the updated summer schedule. In 2017, the newest 15 travel destinations were opened for the first time. The flight program has increased tenfold compared to last year. The number of flight hours totals more than 412,808.

Nordwind Airlines received 221st place in the Top 500 Russian business leaders according to RBC and the title of “Best Charter Carrier 2013”.

The North Wind company provides a wide range of services. Our priorities are to ensure the comfort and safety of regular and new customers. On the pages of our website, airline representatives publish information about existing services and new offers.

• Baggage. Hand luggage - maximum 10 kg on domestic flights and up to 5 kg on international flights. Dimensions: 1 seat 55x40x20=115 cm. One air passenger can take up to 32 kg of luggage on domestic and international flights, depending on the fare. Dimensions: 1 piece less than 203 cm. For the weight of luggage exceeding the norm, you will need to pay extra separately. At check-in, you must weigh all suitcases and bags, with the exception of items that are classified as hand luggage.
• Ordering additional space. Additionally, you can order several places for things when booking on the website. If you have a lot of things, it is better to think things through and order additional luggage.
• Search. If a passenger has lost luggage or found it damaged, he must fill out a report near the counter with the inscription “Lost & found”. If the luggage is not found within 21 days, its cost will be refunded.
• Storage. If your luggage is forgotten at the airport, it will be stored for free for two days. Registered items will be kept at the airport for six months from the date of notification to the owner.
• Transportation of sports equipment and equipment, with the exception of somespecies. The above items, if properly packaged, are transported free of charge if they do not exceed the free baggage allowance.
• Transportation of animals. Transportation of animals, birds, guide dogs and service dogs is possible only in the economy class cabin. Accompanied by an adult passenger. Transportation is only permissible in a container. Permissible weight (with cage or container) - no more than 8 kg. Maximum dimensions (cage or container): width - 35; length - 60 cm; height - 20 cm. It is necessary to inform about the desire to take animals with you when issuing a ticket, but no later than 48 hours before departure of the flight. The animal must have Required documents and certificates provided for by the legislation of the Russian Federation, international treaties and the legislation of other countries.
• Freight transportation. Transportation of goods is carried out both across the territory of the Russian Federation and on international flights.
• Online registration. Possible if the flight is planned from cities in the Russian Federation and CIS countries. When registering, the air passenger must provide his personal data and flight information. Online check-in will be open 24 hours and closed 4 hours before departure. You must arrive at the airport in advance with a printed ticket.
• Selecting a location. Possibility to choose a place in advance if desired.
• Order menu. Select and order dishes in advance to be served during the flight.

More detailed information can be obtained from the official website of Nord Wind Airlines.

Aircraft fleet

Nordwind is one of the ten largest airlines in the Russian Federation in terms of the number of passengers using its services. Over the years, the fleet of North Wind airlines has increased to 20 aircraft of four types: Boeing 737, Boeing 767, Boeing 777 and Airbus A321. Latest electronics, improved specifications, increased comfort of the passenger cabin, these are the main advantages of these aircraft.

• Boeing 737 is the most popular model passenger airliners. The design of the aircraft has improved wings and tail, and has more advanced engines. The liner is equipped with modern electronics.
• The Boeing 767 is a wide-body airliner designed for medium to long range flights. This is the first aircraft to transport passengers across the Atlantic Ocean.
• Boeing 777 is a model designed for long and long-distance flights. Equipped with the latest avionics. The comfort of the aircraft cabin has been increased. The airliner itself is constructed of lightweight but durable alloys and composite materials. This made it possible to significantly reduce the weight of the model and the cost of production.
• Airbus A321 (Airbus A321) - the largest member of the family Airbus aircraft A320. The A321 has the ability to accommodate more passengers due to its design features.

Airline reviews

The opinion of every air passenger is valuable to the company. ABOUT Reviews of Nord Wind Airlines will help make your flights even better. It is the clients who have used the services of Nord Wind who can point out shortcomings in service or insufficient competence of the staff.

Positive reviews

Alexander

We recently flew from Vietnam on flight 2736, Boeing plane 777-200. The impressions were very good. The ten-hour flight took place in comfortable conditions. I liked the food. Warm blankets were distributed to everyone. Takeoff and landing are almost imperceptible. The flight was not delayed. Thank you to the airline for the excellent service!

Olga

We traveled on May 10, 2017 with the Northern Wind airline from Cheboksary to Belgorod via Moscow. I was pleased with the price of the ticket, the plane was clean, the flight went without delays. Although there was a connecting flight, we made it to the next one! Special thanks to the flight attendants and pilot!

Yaroslav

We had such a story with Nord Wind. Five of us flew on May 2 from Sheremetyevo to Simferopol; on May 12 the tickets were in the opposite direction. The first and second time, flights were delayed by an hour and a half. Then it turned out that the delay was caused by the airport itself. Both times, instead of the promised Airbus A321 North Wind, they provided a Boeing 767 Pegasus. At first they didn’t understand that this was the same organization. The flight went well, the cabin was comfortable, the food was good.

Negative reviews

Vadim

Our plane and several other company aircraft were detained on the day of departure to Sheremetyevo. Nobody really explained anything. We spent several hours waiting. The company employees did not consider it necessary to offer us either food or drinks. I was very upset by this attitude of Nord Wind towards its clients.

Lika

My acquaintance with Nord Wind also left negative impressions. Flight as part of a tourist package from Pegasus, Moscow - Bangkok. The flight was moved from eight in the evening to five in the morning. An entire vacation day is lost. Representatives of the airline blamed everything on bad weather and aircraft breakdown. Other passengers said that this happens quite often on North Wind Airlines. If you have old planes that constantly break down, replace them! Why should people suffer!

Georgiy

Flight 1805 - Moscow - Antalya dated 05/13/2017 was supposed to take place at 9 am from Sheremetyevo Airport, then a different time was scheduled several times. The airliner was never delivered. As compensation, they handed out a bottle of water. We were asked to pick up our things. Some went to the hotel (provided with meals), but we went home. They promised to inform us about the departure time, but no one called. Our flight was sent without us. The travel agent said that we ourselves are to blame for this, buy tickets at your own expense. This is how our mood was ruined along with our vacation.

Nord Wind strives to provide quality service and meet the needs of every passenger. Air travel must comply with all safety requirements and leave good impressions. All reviews about North Wind Airlines, negative and positive, will help improve service during the flight and help avoid many ambiguous situations. The best reward for the company will be an honest review on the pages of the website or social networks. Have you used the services of this airline? Write your reviews!

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