Accompanying a child on an s7 plane. S7 Airlines (JSC Siberia Airlines) - “All about my repeated flights with S7 in different directions. Features of flying as a family with a small child or stroller. Features of luggage transportation. How to save money with S7 and in

Greetings to all those who stopped by.

I'm starting my long story about S7 airline, take a comfortable position and get ready for a long journey.

Over the past few years, I have periodically flown planes to different cities Russia from different airlines. I have flown with Siberia Airlines many times and each time the flight has been interesting.

Siberia Airlines has been on the air transportation market for quite a long time.

Year of foundation S7 Airlines: 1957.

The company's fleet includes more than 70 aircraft, most often flown by Airbus, less often by Boeing. The airline operates both domestic and international flights. S7 is based at 2 airports: Tolmachevo (Novosibirsk) and Domodedovo (Moscow).

The planes of this airline are easy to recognize; they are green. The planes are quite clean and tidy. I haven't seen any broken chairs.

The airline staff are quite polite and smiling. Despite multiple flights, I did not observe any conflict situations on board the ship. All flights were soft and smooth, without rumble or shaking.

Purchase and return of tickets

You can buy tickets both at air ticket offices and on the Internet. Refunding a ticket depends on the fare you chose when purchasing (either impossible or a loss of money).

S7 application

By installing this application on your smartphone, you can control your bonus account, buy and book a ticket, check in for a flight, watch the departure board, etc.

check-in

You can check in for a flight on the airline's website 30 hours before departure, in the S7 app or at the airport.

When purchasing a ticket with a cheap fare, free seat selection on the plane is not possible. EXCEPTION: passengers with children. Children under 12 years old are given certain seats in the cabin, so when you purchase a ticket, you will be assigned a seat.

Baggage transportation

There are a couple of nuances in transporting luggage with this airline. The baggage allowance for 1 adult passenger is 23 kg + hand luggage 7 kg. Several years ago, my wife and I flew from Novosibirsk with one suitcase that weighed a little more than 23 kg. The airline employee at the check-in counter offered 2 options for transportation: put the excess in a second bag (one piece of luggage for each passenger) or pay for the excess. Previously, we didn’t have such problems with other airlines; one baggage was taken into account for two passengers and we didn’t have to pay for excess baggage. We were not prepared for such a turn of events; we did not have a spare bag in our pockets and we were forced to pay for the excess. Now at home before a flight with S7, the weight of luggage is checked to the nearest gram.

Transporting a baby stroller

This service is provided by the airline free of charge, even if you divide the stroller into 2 blocks. When checking in your baggage, you can check the stroller right away and walk around the airport with your baby in your arms, or you can check it in as luggage at the boarding ramp. The stroller can be picked up either at the boarding ramp or together with your main luggage. Our stroller, weighing 13 kg, was divided into 2 blocks before flights and was always carried free of charge. At check-in, the stroller is weighed and returned as oversized luggage at a separate reception desk.

Meals on board

I have a couple of complaints about the airline's food. Once, after dinner on board the ship, I became seriously poisoned. The second incident occurred not so long ago; for breakfast, chicken and potatoes were offered, which contained quite a lot of ginger. Ginger is a product whose presence in food should be warned in advance.

The food portions are good and the dishes are filling. Even on short flights, a light sandwich lunch was provided (although another airline on the same route had no snacks at all and only served drinks).









Tea and coffee are relative good quality. They always offered lemon and milk with drinks. For soft drinks: drinking water with and without carbonation, 3 types of juice, sometimes Pepsi and similar sodas. The number of soft drinks is unlimited; you can order both water and juice at the same time. After the main meal, the staff re-offers hot drinks.

For an additional fee, you can order individual meals and baby food in advance.

The airline uses good quality disposable tableware, so you won't get poorly washed mugs.


Flying with a child

A child under 2 years of age is transported free of charge without the provision of an additional seat. A cradle is not provided; the child spends the entire flight in the arms of a parent. A seat for the child is assigned automatically, as this seat must be equipped with an additional oxygen mask. A child under 2 years old is entitled to free baggage allowance up to 10 kg + free carriage of a stroller.

On an airplane, the child is fastened with an additional seat belt to the parent's belt.

The airline gives gifts to children. On one flight we were given a bib and wet wipes, but on the second flight we did not receive a gift. The neighbors were given a bag containing pencils and a notebook with assignments.



Young children cope best with flying when they are breastfed.

Ways to save with S7

1. Participate in the loyalty program. This program is beneficial for frequent fliers. Flights are charged bonus miles, which can later be exchanged for a ticket, but in this case you will still have to pay for the fees. The number of miles can be increased by online check-in (for online registration 50 bonus miles are awarded) using a joint bank card(S7-Tinkoff, Alfa-Bank, Promsvyazbank, Bank of Moscow), using the services of partner companies (hotels, car rental, insurance, online stores, etc.).

I would like to dwell in more detail on the accrual of bonus miles for purchases in online stores. The list of online stores is quite wide, among them: Lamoda, Aliexpress, Daughters and sons, M video, iHerb, Sportmaster, Obbi, etc. In order to receive bonus miles, you need to go to the S7 airline website--> to the S7 Priority section--> program partners--> online stores--> to the desired store to make a purchase.

You can also transfer the missing miles to your friend or family member. The minimum transfer is 500 miles. The cost of translation is 375 rubles.

From time to time the airline has Special offers accrual extra miles in certain directions.

3. Probably each of us paid attention to how much food costs at the airport. I have always been interested in the question - where does the airport staff, who receive the average salary, eat? wages. At Domodedovo Airport, in the parking area, there is building S7, which houses a canteen for employees with free entry for other visitors.



Canteen address: Domodedovo building 6/1.

The dining room is clean, cozy, there are a lot of visitors in it, there is enough space for everyone. For 150 rubles in 2018, I bought a full meal consisting of chicken noodle soup, rice with chicken cutlet and compote. The portions are large, the food is delicious. The dining room has a fairly large assortment of dishes, cash and non-cash payments are possible.

Canteen opening hours:

From 6.00 to 23.00.

Breaks: 10.45-11.15, 16.00-17.00

Example prices from the menu:

Buckwheat 150 grams - 35 rubles

Chicken cutlet 100 grams - 75 rubles

Bread - 3 rubles per 1 slice

Fruit drink 200 ml - 25 rubles

This is where the journey ends. Thanks for stopping by.

Sometimes it becomes necessary to send a child to fly alone on an airliner, without parents or guardians. Many well-known airlines offer accompanying children on the plane. By using this service, parents will be calm about the safety of the child, since the staff will tirelessly monitor the young passenger until he arrives at his destination.

Can a child fly without adults?

The peculiarity of the service is that the young passenger receives assistance from airline employees at any stage of the journey. They will help him obtain the necessary travel documents and check in his luggage at the place of departure; he will receive special attention from flight attendants on board the plane, and upon arrival they will control the receipt of his luggage and show him to the greeters.

The service of accompanying a child on an airplane allows parents not to worry about the safety of their child during the flight, since the staff takes full responsibility for the safety of the young passenger.

Children over five years old can travel this way. This service is compulsory for children 5-12 years old. A child at this age cannot fly alone, so the service is mandatory, otherwise the airline may simply refuse to provide a ticket to a child who is flying alone.

Children over 12 years of age can fly alone, unaccompanied by relatives; in this case, registration of an escort service by an airline employee is not mandatory. If desired, escort can be ordered even for a teenager under 16 or 18 years of age (this depends on the airline; some carriers set the maximum age for ordering the “Escort” service – 16 years).

Registration of escort services

If you plan to fly a child without adults, you need to arrange an escort service at least 36 hours before the departure date. Each airliner pre-allocates special seats for children traveling without parents. The number of these seats is limited and rarely exceeds 4-6 seats, so the service must be booked in advance, otherwise the airline may refuse to fly a child without parents due to the fact that the required seats on the plane will already be occupied. Such restrictions are due to the fact that the airline assigns an accompanying person to each young passenger, so the number of seats allocated for children traveling alone must be agreed upon in advance.

Either parents or an official guardian can order the service. Neither distant relatives nor older brothers and sisters can use the service of accompanying a child on an airplane.

When booking or purchasing a child's ticket, an adult must immediately inform that the child is flying alone and needs to be accompanied by an airline employee.

If the flight is international, you can organize a flight without parents only if you have an original document certified by a notary stating that both parents give their permission to take the baby out. Without this document, the baby will not be able to fly alone to another country.

To obtain support services, the following documents are also required:

  • Airplane ticket;
  • passenger's birth certificate;
  • international passport (for international flights only);
  • passport (for domestic flights);
  • parental consent certified by a notary for the child to travel to another country;
  • insurance;
  • visa.

If a young passenger has any diseases that require constant use of medications, it is necessary to add to the package of documents a doctor’s statement, which will detail the diagnosis and the names of the medications required to be taken. This is necessary if the passenger takes any medications with him.

Important! When booking an escort, discounts on tickets for children do not apply, so the ticket will cost the full price regardless of the passenger’s age.

When registering for the service, parents will be required to fill out a number of documents indicating the following information:

  • detailed information about the passenger;
  • information about parents;
  • parents' contact information;
  • information about the meeting party;
  • contact information of the receiving party.

When arranging for accompanying children, airline employees explain in detail all the nuances and features of a child’s flight without parents and tell you in detail how to fill out the necessary documents.

What is included in the service

While waiting to board the plane, throughout the flight, and upon arrival at the destination, the young passenger will be under the control of airline employees.

When processing documents directly at the airport, fill out a cover sheet. This includes information about the company employee who accompanies the child until boarding, as well as the information about the flight attendant who supervises the children during the flight.

The child is also given a special bag with documents, which they are asked to hang around their neck and always keep with them. The accompanying sheet is stored in this bag.

Directly at the airport from which the flight takes place, the passenger is accompanied by an airline employee, whose details are indicated in the accompanying documents. He helps you go through all the checks, checks in your luggage and escorts you on board the plane. As a rule, children without adults board the plane first. Having escorted the young passenger onto the plane, this employee transfers authority to the flight attendant, whose details are indicated on the accompanying sheet. The flight attendant is responsible for the child during the entire flight. The flight attendant will help you buckle up and explain the rules of behavior on the plane. During the flight, she will accompany the child to the toilet, occupy him with educational games and, if necessary, answer all the questions of the young passenger.

Important! Parents must remain in the airport building until the plane takes off.

When the plane arrives, the child is handed over to an airline employee, whose details are entered on the accompanying sheet. This employee will escort your child to the check-in counter without waiting in line and will also help with baggage reclaim. After all formalities have been completed, the employee escorts the passenger to the receiving party. The person who meets the passenger at the place of arrival is required to present a document proving his identity. The child will be released from the responsibility of the airline employee only after the documents of the receiving party are verified with the data specified when processing the documents.

If for any reason the passenger is not met at the place of arrival, the accompanying airline representative contacts the parents to clarify further actions. This employee will remain with the child until a greeter appears, or until a decision is made on further actions in the absence of a greeter.

If the flight involves a transfer, the child will be met at each stage of the flight by airline staff. The details of these employees are indicated on the accompanying sheet. The passenger will spend the time between flights in a special children's lounge, under the supervision of airline personnel.

Registration of services at Aeroflot

Accompanying a child on an airplane has a fixed cost. The cost of the service on Aeroflot aircraft is 3,400 rubles for domestic flights, and 40 euros for international flights.

Important! Escort service can be arranged directly at the reception desk, subject to availability of all necessary documents from the young passenger and his parents. It is not possible to arrange support remotely.

Aeroflot airlines offer services while waiting for an aircraft during a transfer between flights, but they are paid separately. Cold and hot drinks when waiting for a flight up to 3 hours will cost 400 rubles for domestic flights or 5 euros for international flights. If you have to wait for a flight for more than three hours during a transfer, you can order a hot meal. How much food costs depends on the flight direction. For domestic flights within the Russian Federation on Aeroflot aircraft the cost is 1,700 rubles, for international flights – 20 euros. Additional services are paid in advance when ordering support services.

To wait for boarding, Aeroflot employees accompany children to the children's lounge, where the child can spend time playing games or watching cartoons.

Note to parents. If the baby needs special nutrition, it should be ordered when registering for the service, but no later than 36 hours before departure.

Aeroflot hangs a special plastic tablet with all the documents around the neck of every child who flies alone. Each airline employee accompanying a child on any part of the journey is noted in the accompanying documents. It is important to explain to your child in advance how important it is not to remove or lose this tablet.

The company's flight attendants pay attention to the child during the flight, providing coloring books and other games to keep the young passenger occupied. Flight attendants often play with children and tell them stories to pass the time during the flight.

Video

Thus, when ordering an escort service, parents do not have to worry about the safety of the baby. On each leg of the journey he will be accompanied by a responsible employee of the airline, and during the flight the young passenger will not be bored.

Go to another city to visit your grandmother, but your parents are not allowed to leave work? Or does your daughter need to fly to England to study at college? Or maybe the child needs to be urgently sent to Israel for treatment?

No problem! Now most airlines around the world have such a service as transporting children unaccompanied by relatives.

To make your trip successful, you need to know the rules for accompanying children on the plane.

Who can use the service?

The service “Accompanying a child on an airplane” is mandatory for children 5-12 years old; if desired, it can be ordered for teenagers up to 16-18 years old (depending on the company).

How to get the service?

The “Accompanying a child on an airplane” service can only be ordered by parents or guardians.

The “Accompanying children on an airplane” service is not offered by all carriers. This must be clarified before purchasing tickets.

When purchasing or booking a ticket, you must immediately inform that the child will be flying unaccompanied.

It is advisable to choose direct flights, without transfers.

Children are not accepted for transportation if the transfer point requires moving to another airport.

Service cost

The service “Accompanying a child on an airplane” is provided on a paid basis.

The cost depends on the following points:

  • Places to buy an air ticket.
  • Flight type (domestic or international).
  • Flight range.
  • Age of the minor passenger.

Ticket price for ordered escort service

A ticket for an unaccompanied child is 100% of the adult fare (no discounts available) and must be purchased in advance.

What documents are required?

The exact set of documents depends on what kind of flight it is - domestic or international. You may need:

  • Birth certificate.
  • International passport.
  • Ticket.
  • Consent from both parents for children under 18 years of age to travel accompanied by an airline representative, indicating the country and timing (signed by a notary).
  • Insurance policy.
  • Visa.
  • A prescription with an extract from the medical history, if the child will have medications with him.

At the departure airport

Unaccompanied minors can only be checked in at the airport, so you must arrive in advance.

Children must be accompanied by one of the parents or another “friend” adult representative. The accompanying person must have documents with a photograph confirming his identity.

The adult registers the child for the flight, fills out special documents: an application and an accompanying sheet.

The application contains all the necessary information (selectively, depending on whether the flight is domestic or international):

  • Child's full name.
  • Age.
  • The language the child speaks.
  • Country of Residence.
  • Full name, address and telephone number of the representative sending the child.
  • Route.
  • Departure day.
  • Flight number.
  • Full name, address and telephone number of the representative meeting the child.

The accompanying sheet contains information about the airline representative and the flight attendant - that is, about those who will accompany the child.

When flying unaccompanied children, baggage is accepted in accordance with current regulations. A special label must be attached to it, containing contact information.

It is advisable that the child take a minimum of things with him to the salon.

Children are given a special bag with documents and the inscription “ Unaccompanied child” and it is explained that you cannot lose it, you must always have it with you.

Set of documents:

  • Ticket.
  • Boarding pass.
  • Baggage receipt.
  • Application for escort service.
  • Accompanying sheet.
  • Birth certificate.
  • International passport.

At the airport, parents hand over their children to the airline representative indicated on the accompanying sheet. This employee goes through all checks with each child. Then he escorts him onto the plane and hands him over to the flight attendant indicated on the accompanying sheet.

Parents must be at the airport terminal before the plane departs.

During the flight

The child is boarded first on the plane, before the rest of the passengers board, in a comfortable and safe seat.

During the entire flight, children are constantly looked after by flight attendants who undergo special training, where they are taught the rules of communicating with children and how to solve all their problems.

Flight attendants accompany them to the toilet, answer all questions and even entertain (the airline usually gives each child a play set).

At the arrival airport

After landing, the child is the last to be taken off the plane, and the flight attendant hands him over to an employee at the destination airport.

If the flight has a transfer, then a representative of the company accompanies the children to the entrance to the airliner. While waiting for a transfer, they will be offered soft drinks, juices, tea (already paid for escort services when ordering).

The child is under the supervision of a representative until the meeting person specified in the application arrives (he must have a document confirming his identity), even if this person is late.

If he never arrived at the airport, then the airline employees will call the parents and do as they say (they will deliver the accompanied child to the specified address or send him home on the next flight). In this case, you will have to pay additional costs.

Accompanying a child. Aeroflot

  • The “Accompanying children on an airplane” service is provided only on your own flight.
  • The service of accompanying a child on an Aeroflot plane is paid: its price is 40 euros one way.
  • When ordering a service, the cost of the ticket is 100% of the fare, without a discount.
  • Sheremetyevo Airport at Terminal D has rooms for unaccompanied children that are open 24 hours a day. Here, a child can play on the computer and watch cartoons while waiting to board a flight.
  • A child who needs special meals due to medical conditions or other reasons, you can order it for free when purchasing a ticket, but no later than one and a half days before the flight.
  • While the transfer is awaiting, children will be offered a refreshing drink, juices, tea (if the transfer time is up to 3 hours) and hot food (if the transfer time is up to 6 hours). All this is paid for when ordering an escort service, if transfers are provided (5 and 20 euros, respectively).

What do those who have used such a service as accompanying children on an Aeroflot plane think? Reviews from people who have used this service are overwhelmingly positive, expressing gratitude to the airline staff for their attentive attitude towards the child.

It is very convenient that children have a bag (or file) with documents hung around their necks, where each company representative notes on the accompanying sheet: from whom they received the child and to whom they gave it to them.

They note that often a young traveler from economy class is even transferred to business class.

Accompanying a child on an Aeroflot plane is organized in such a way that little passengers feel comfortable. During the entire flight, flight attendants constantly approach the children and ask if they want to drink or go to the toilet, if they are cold, if anything hurts. If a child is bored, read a book or tell him a story.

The company usually gives children gifts, such as a tin suitcase containing crayons, stickers, coloring books, etc., which gives the children the opportunity to engage in an exciting game - and the flight time flies by!

A widely known case occurred in 2012 when two brothers, nine and five years old, flew unaccompanied from Moscow to New York. During the flight, the eldest of them developed a severe stomach ache and a fever - acute appendicitis was suspected. An unexpected emergency landing was made in Reykjavik. Flight attendant Mikhail accompanied both brothers to the hospital, where the sick boy was thoroughly examined. Fortunately, everything worked out fine. The guys, accompanied by Mikhail, arrived in New York, where they were met by a tearful but smiling mother.

Sometimes people write that flight attendants do not pay attention to young travelers throughout the flight, placing their work on the passengers sitting next to them. But there are very few such negative reviews.

Accompanying children on the S7 aircraft (Siberia)

According to the agreement with OJSC Siberia Airlines:

  • You can order an escort service for children 5-12 years old, and, if desired, for teenagers under 16 years old.
  • Only parents or guardians can purchase the service and ticket directly at the company’s sales office or at the airport ticket office by filling out and signing an application-obligation.
  • For international transportation, consent from both parents (guardians) for the child’s travel (signed by a notary) is required.
  • The “Accompanying a Child on an Airplane” service is permitted on our own direct flights, as well as on flights operated jointly with Globus.
  • Ticket price is 100% of the fare, without discount.
  • The child is allocated a comfortable and safe seat on the plane.
  • Baggage is carried free of charge according to weight standards.

Accompanying children on the Rossiya plane

This airline is one of the subsidiaries of the holding company Aeroflot Group.

  • The “Accompanying children on an airplane” service is provided only on your own flight.
  • It is available to children from five to twelve years old, and, if desired, to teenagers up to sixteen years old.
  • The service of accompanying a child on an airplane is paid. The cost can be found in the office or on the company website.
  • When ordering a service, the ticket price is 100% of the fare, without a discount.
  • When purchasing and booking a ticket, you must inform that the child is flying alone.
  • To receive the service, fill out a special application and an application for support.
  • The accompanying person remains at the airport until the airliner takes off.
  • While waiting for a transfer, children will be offered a refreshing drink, juices, tea or hot food (depending on the length of stay at the airport). All this is paid for when ordering an escort service, if transfers are provided.

S7 Airlines (Siberia and Globus) announced the cessation of providing child transportation services from June 15. From today it will be impossible to buy a ticket for a child on flights operating after this date. However, it’s too early to rejoice for haters of children screaming on an airplane and other childfree people: the restriction does not apply to all children.

We are talking about the service “Organization of transportation of an unaccompanied child under the supervision of the carrier,” that is, Unaccompanied minor, aka UMNR, aka UM, aka “umka”. The service made it possible to buy a ticket for a child, escort him to the airport, and then meet him at the airport of arrival. A great idea, for example, to send a little one to grandma in Krasnodar for the whole summer. A special employee picked up the child at the airport, went through all the pre-flight formalities with him and then put him on the plane, where the flight attendants took care of the younger generation.

The service was intended for children aged 5-12 years: very young ones must still fly with adults, but older ones are allowed to fly alone unaccompanied. Now, in order to send a child of the specified age somewhere, you will have to fork out for a round-trip ticket for an accompanying person, as well as for a notarized power of attorney for the right to take them abroad from both parents (if the parent is accompanying, then from one), if the flight is international.

There is an alternative: send your child on a flight with an airline that has such a service. Of the major Russian carriers, these are, for example, Aeroflot and. Its cost can vary from zero to the need to buy a ticket at a full adult fare; can also be applied additional fee: for example, with Aeroflot it is 40 euros per segment, and with Utair a ticket for a child is issued in such a situation at a standard fare economy class without child discount. Transportation must be pre-agreed by phone. At the departure airport, parents must contact the airline representative in advance to fill out the necessary documents. At a minimum this is a statement, but international transport Additionally, it is necessary to have a notarized consent from the parents to allow the transportation of their child international flight unescorted airlines. Moreover, if the flight is indirect, then the service may either not be provided, or it is necessary that there be only one transfer, and both segments in one direction would be operated by the same airline (i.e., a code share will not work, although Aeroflot has combination with “Russia” is allowed). Many airports even have special lounges for unaccompanied children. Often the service can be ordered for children 12-16 years old, but this is not necessary.

Lounge for unaccompanied children at Paris Orly airport

The reason for canceling the possibility of transporting unaccompanied children in S7 is commented very vaguely: “We canceled the service due to a change in crew work technology on flights. We guarantee the transportation of unaccompanied children on all tickets with a paid and confirmed service,” the airline’s press service said.

Accompanying a child on S7 Airlines- a popular service that “frees up” parents’ hands and allows them to send their child to relatives on their own, or rather, under the supervision of the carrier’s employees. To receive such a service, it is enough to buy a ticket for the required flight and fulfill the basic requirements of the airline. But more about everything.

Who are unaccompanied children?

According to S7 airline rules, an unaccompanied child is between 5 and 11 years old. In some cases, children under 16 years of age are included in this category (at the separate request of guardians or parents). The essence of the service is that parents hand over the child to the carrier at the point of departure, provided that another parent (guardian, guardian) will be waiting for him at the final destination.

The service of accompanying a child on an S7 aircraft is provided only on regular (transit and direct) flights. As for transfer flights, this option is not available for them. This opportunity is also “closed” to disabled people under the age of 12 who require special care.

Features of purchasing a ticket

Carriage of unaccompanied children on S7 aircraft requires advance purchase travel document. Thus, for those aged from 5 to 11 years, registration is carried out at rates taking into account the child discount and the carrier’s rules. Age is taken into account on the day of departure from the point of departure. If it is between 12 and 16 years old, in this case the discount does not apply to children.

Features of payment and price of service

Cost of accompanying a child on the S7 plane depends on the rate that can be found in the booking system. Registration is possible through the airline’s offices or with the help of a call center operator. The price of the S7 support service (for 2017) is:

  • For flights within the Russian Federation- 3000 rub.
  • For international flights- 50 euros.

In both cases, the cost is based on a one-way flight.

The option is available only after full payment for transportation has been made, as well as confirmation of the reservation.

What documents will be required?

Flight of children unaccompanied by parents with S7 Airlines requires prior registration. documentation. Here you will need:

  • Air ticket.
  • Paper (receipt) confirming payment.
  • A document confirming the identity of the baby.
  • Application for using the service of accompanying a child on an airplane. This document is issued at the carrier's representative office, at the registration desk or at any of the sales offices. It must contain the signatures of the parents. The application must also indicate the age, gender, name of the child, flight number, date and time of departure, information about the accompanying and meeting person. An example statement is given below.

  • Parental consent drawn up by a notary. It must be in hand if the child is a citizen of the Russian Federation. The document must indicate the departure date, as well as the country of arrival.

How is the escort process organized at the airport and on the plane?

The algorithm of actions at the departure airport is as follows:

  • Receiving passengers at the airport and checking documents.
  • Signature of the employee responsible for accepting the child.
  • Accompaniment from parents to the plane, including passage various types control (border, customs, aviation and others). At the same time, children must independently answer questions from authorized employees.
  • Handover to the responsible aircraft crew member.

Unaccompanied children on an S7 aircraft receive the following services:

  • Supervision by a designated crew member throughout the voyage.
  • Help with getting into place.
  • Document storage.
  • Providing food and drinks based on the standard diet.
  • Help in finding a toilet room.
  • Distribution of napkins, blankets and hygiene bags.

Upon arrival of the aircraft,:

  • Handing over the child to the employee appointed by the carrier.
  • Accompaniment to the arrival hall, as well as assistance in passing all control zones.
  • Transfer to the meeting person indicated in the application.

Accompanying a child in S7 - responsibilities of representatives

Representatives also have certain obligations. They must bring the child 1.5 hours before departure (no later), check in for the flight and check in luggage. Next, an application for support is completed. You must have a ticket and all the necessary papers on hand, including a passport, insurance policies, birth certificate, as well as other documents confirming the possibility of entry and exit.

You are allowed to take a small bag with you on board the plane, which may contain warm clothes, a phone, documents, toys and medicine (if necessary).