Club calimera sunshine 5 crit lassithi. Club Calimera Sunshine (Greece, Crete): hotel description, services, reviews. Crete, Club Calimera Sunshine - negative reviews

My husband, children and I vacationed at the Kalimera Club hotel for the second time. The first trip there was in June 2013. We have something to compare with, and, believe me, we have been to many places, the price and quality are very inherent in this hotel and there is nothing to complain about. But, perhaps, I wanted more free sun loungers by the pool, otherwise there are not enough of them for such a number of everyone. And so, we had a luxurious room, a beautiful and cozy balcony. The choice of food is sufficient for both vegetarians and meat eaters. Indeed, if you want to relax without shouting and fuss, then come and you won’t regret it. The hotel is aimed at adults and children. A huge area where you can walk, several animation areas in neighboring hotels, a lot of greenery. If you are relaxing in this hotel, then all the entertainment and restaurants with the beaches of neighboring hotels are available to you, so you will definitely not be bored. Well, the sea is as always at its best.

October 2015, Couple

  • Overall rating - 10/10
  • Service - 10
  • Food - 10
  • Accommodation - 10

We vacationed in this hotel last fall. We were pleased with the holiday and the hotel itself. We took a room on the second floor, overlooking the sea. The room is small, the bathroom has a shower and a bath, which is very convenient. Also, the room has a huge, soft double bed. There is a large mirror, bathrobes, hairdryer, minibar and free safe. I was pleased with the presence of Russian channels. Although we only watched it before bed. Room cleaning left overall good impression. The hotel area is average, but we didn’t expect to see much. But it is well-maintained and skillfully equipped for relaxation. There is a large swimming pool with sun loungers and umbrellas. The beach is sandy, the entrance is smooth and without stones. Swimmed, sunbathed, enjoyed life!

September 2015, With family

  • Overall rating - 9.7/10
  • Service - 10
  • Food - 9
  • Accommodation - 10

We rested in 2015, at the end of September. The weather pleased us. Very comfortable. The hotel is small, clean and cozy. The food is excellent, there are always free tables, dishes are cleared on time. The range of dishes is constantly changing. The sea is clean, there are a lot of fish, you can feed them and swim with a mask. Beautiful view up the mountain behind the hotel. Large assortment of alcoholic drinks: Metaxa, champagne, beer and cocktails. Nice animation. They constantly invite me to events. Those who have small children keep them busy. It is very convenient that there is a children's pool on the beach. The downside is that it’s a long road from the airport, 2-2.5 hours. Our hotel was the last one and the air conditioning system was poorly functioning. It was hot in the room, although the side was not sunny

September 2014, Family with small children

  • Overall rating - 10/10
  • Service - 10
  • Food - 10
  • Accommodation - 10

Pros: Russian speaking staff.Check-in immediately upon arrival.Check into a more spacious and comfortable room than what was booked.The windows offer magnificent views of the coast.Cleaning is done daily.Delicious meat dishes in the restaurant: pork, beef, lamb.Transparent water in the sea.Fine pebble beach.

Minuses: Not tasty fish dishes.

August 2014, Couple

  • Overall rating - 9.3/10
  • Service - 9
  • Food - 10
  • Accommodation - 9

Pros: The room is cozy and neat.Regular cleaning and change of towels.Attentive service.Friendly staff who speak Russian.Delicious food.The choice of dishes is large.Free sun loungers and umbrellas on the beach. The sea is clean. Recommended for lovers of a quiet, relaxing holiday.The food is top notch.Delicious dishes in an Italian restaurant.You can rent a car at the reception.

Minuses: The room needs renovation.The wallpaper is torn, the furniture is old.

We stayed in this hotel from the end of August to the beginning of September, 14 nights. Family of two adults and two children aged 9 and 5 years old. Upon arrival, check-in at Heraklion airport is quick, luggage is received quickly, the Pegasus counter is directly opposite the exit from the terminal. We loaded onto the bus and went. We drove for exactly 2 hours, stopping at 6 hotels along the way. We arrived at 4 pm and were checked in quickly. At the reception, everyone except one girl, Anna, does not speak Russian. My English is good, so I understood all the instructions: they told me where I could get beach towels and have something to eat now. The staff is friendly. They helped us carry our luggage to our room and took a tip. Two more Russian families stayed with us on the same day. Everyone was moved to the top floor. In general, there were a lot of Russians on our floor. I don't know, intentionallydo Russians get best view from the room, but all compatriots were happy. We had a family room with a mountain view. The view is simply wonderful, you can hear the road, but it’s not annoying. It doesn't hurt to fall asleep. Although, who wants complete silence, it is better to take a room overlooking the garden or the sea. The room, in my opinion, has a stupid layout. We had the one with the round bed. That is, there was no door between the bedroom and the 2nd room. It’s somehow wrong for a family: you want to be alone from the children, but that won’t work in this room. The room is clean, the floor is parquet, the furniture is freshly painted, although the sofa in the living room is all stained, worn out leatherette. There is too much furniture: chairs, tables, lamps, floor lamps. I think there is no need for so much. Everything is functioning. 1 Russian channel (RTR). The air conditioning worked disgustingly (central), you won’t get any cold from it on a hot day. Don't forget the fumigator, we were bitten by mosquitoes on the top floor at night. The bathroom is very large: toilet, sink, bathtub, bidet, clean, no foreign odors. They provide soap, shower gel, shampoo. The bed was changed every 3 days. For people who do not know English: if you want your towels changed, throw them directly into the bathroom (there is information on this topic on the wall). Everyone reports regularly. There is no dryer on the balcony, we hung a rope, take clothespins, otherwise everything will fly away. After checking in, they give you 1 bottle of water and don’t give you any more, we slowly poured it into small bottles from the coolers, and never caught anyone by the hand. You can buy it, of course: 70 cents a bottle. There are several shops near the hotel, there is a pharmacy. You can buy everything you need: from powder to fruit, masks, fins and all that. There were diapers too, maybe someone is interested. Car rental outside the hotel is cheaper: 40 euros per day with full insurance coverage (don't believe the guide, he says that he is the only one with full coverage insurance). The food is more than excellent. I have never seen such an exaggeration in other reviews. Maybe someone was in the midst of the banking crisis in Greece in July 2015, we were already after. There are 3 or more meat dishes for lunch, 2 fish dishes (they don’t know how to cook fish here), and even more for dinner. Periodically there were sea creatures: shrimp, cuttlefish, mussels. Vegetables, rice, pasta, potatoes, soups, mushrooms, sweet table, 2-3 types of fruit, but they change constantly: watermelons, melons, canned pears, nectarines, grapes, apples, oranges. Drinks: Jupi, cola, water, 4 types of wine, beer (good). Be careful with YouTube, my son is not allergic at all, but then he broke out in a rash. They stopped drinking Yupi and the rash went away. Ice cream is good for lunch and dinner, the children were delighted. The beach is huge, clean, the sea is clean, transparent, there are no waves, especially when it’s windy, the sea is generally calm. Around the fish. We only noticed a strong wind on the day of arrival; the next day it still blew, but not as much. Then there was complete silence for 13 days, the heat was 35 degrees. Children's slides are simply an excellent salvation for parents, since not all children love the sea. Entry into the sea is comfortable only for children over 4-5 years old; younger ones are a bit scary. Immediately the depth is 70-100cm. I always received beach towels without a special queue (2-3 people). Someone wrote there that they were roasting in line in the sun, so there is generally a shadow from trees and a canopy near this booth. But you can stand in line at the beach bar for a long time, there is always a crowd there. Hammam and jacuzzi are free. The sauna does not work. The hammam is ordinary, without incense. The Jacuzzi in the basement is useless, it feels like being in a pearl bath, only small holes work, large ones don’t work. The service just threw up its hands, they can’t do anything; out of two Jacuzzis, only one bowl works. Maybe for a separate fee everything would work, I don’t know. The guide is intrusive, looks out only for his own interests, be careful. They actively promote such a stupid excursion as Spinalonga (probably no one wants to go there, by the way, quite rightly). Go to the Palace of Knossos, Santorini, caves (it will be difficult for elderly couples). There are mountains near the hotel, you can go hiking, on a cool day, I think , very interesting, the view will be wonderful. Irapetra, Agios Nikolaous, Heraklion - large villages, no shopping (all sorts of Chinese junk that you can find at home), perfume is cheaper in duty free. Buy olive oil near the hotel - it will be cheaper than in big cities. The hotel is 80% German, a few British, couples with children from the former Yugoslavia, Russian and just a little French, many children and teenagers. By the way, German children are very well-mannered. Animation is only in German, minidisco too. If you know English, the evening shows are not bad (well, as an amateur performance, of course). If you rely on children's animation, your child will remain dissatisfied, since not a word is even spoken in English. My children are indifferent to animation, we did not suffer. It’s very nice that everywhere there was a feeling of safety for children (the tiles near the pools are rough, there are lifeguards at sea and near the pools, in the playground the pillars are wrapped in soft material, there is rubber on the floor. There is minigolf, tennis, a gym (so-so), chess, rentals bicycles, all sorts water activities for money (diving, buns, scooter, boat with parachute). Excellent children's water park. Internet is free on the stuffy 0th floor, terrible. We bought a premium package 60 euros 1 week. Very good speed. Games, movies: everything went great. It catches throughout the hotel, even on the beach. It’s a pity for the people who lived in the Anex building; if you walk, it’s very difficult. Although I saw the shuttle, it ran quite often. In general, the impression is not bad, but everything breathes crisis (shabby sofas in the halls, sun loungers, furniture, fittings, a dirty elevator with indecent words scrawled in German), alas, does not qualify for an A. But a solid Balkan four.…

Situated directly on a wide endless beach, not far from the picturesque village of Koutsounari and 8 km from the town of Ierapetra, Hotel Club Calimera Sunshine Kreta is the real thing heavenly place. This is an all-inclusive holiday, combining to the maximum comfortable accommodation for every taste, excellent food, varied programs for our little guests, sports entertainment for all ages, evening animation, numerous bars and, above all, the professionalism of the staff of the Sunshine chain hotels , all this is at your service. A wonderful opportunity to spend an unforgettable holiday in Crete!

HOTEL INFORMATION

219 rooms in 2 buildings.

Built in 1989, Renovated in 2011-2012

5 restaurants

4 swimming pools (there are 2 water slides for adults)

conference hall

Wi-Fi is free on site

BEACH

Pebble beach 0m. The hotel provides beach towels with a deposit of 10 euros. Sun beds and umbrellas on the beach are free.

ROOM CATEGORIES

The hotel consists of two buildings: the main building and the Annex building (400 m from the beach). They have a common territory, and a minibus constantly runs between them. The road is not fast. Can use all services of the main building except the restaurant for breakfast and dinner.

Double Room Land View (max. 3 persons)

Double Room Sea View (max. 3 persons)

Double Room Garden View(max. 3 people)

Single Room Land View (max. 2 people)

Family Room Sea View (max. 2 adults + 2 children or 3 adults + 1 child)

Family Room Garden View (max. 2 adults + 2 children or 3 adults + 1 child)

Family Room Land View (max. 2 adults + 2 children or 3 adults + 1 child) on the first coastline

Annex rooms are located at the foot of the mountain. Has its own pool

Double room GV Annex 4 stars (max. 2 adults + 1 child or 3 adults + 0 children)

Double room Panoramic SV Annex 4 stars (max. 2 adults + 1 child. Or 3 adults + 0 children)

Family room GV Annex 4 stars (max. 2 adults + 2 children or 3 adults + 1 child)

Family room panoramic SV Annex 4 stars (max. 2 adults + 2 children or 3 adults + 1 child)

IN THE ROOM

air conditioning included in price

fridge

Relatively ok, but we don't want to go back.
Overall, we are satisfied with our vacation (thanks to the gorgeous sea) and if you do not pay attention to many shortcomings that are not acceptable for a five-star hotel, where the cost of a room for two is more than 100 thousand. The first two days I still paid attention, then I just decided to switch off and relax, enjoying the sea and sun. But I don’t want to come back here for this money. The hotel positions itself as a five-star all-inclusive system. Accordingly, I have corresponding requirements for him. If any of the other guests are used to paying and not demanding, I’m sorry, I’m used to getting quality services for my money. If I want bad service, I'll pay 30-50 thousand per room. And here I paid more than 120 thousand for a trip with a flight for two. And my parents paid the same amount.
We were 3 adults and a child on vacation 07/10/17-07/20/17. The accommodation was two standard rooms 247 and 249. My parents are in room 249, my child and I are in room 247. And so in order:
1. The rooms are not five-star, maximum 4 and then with a minus. Everything is old, the furniture needs updating, repairs too. Upon arrival at the room, we realized that no one was waiting for you and didn’t even create the appearance of waiting, since the rooms were dirty, I ran a layer of dust over the furniture with my hand (I always do this), began to wipe off the dust, since we were out of bed, we had to put the child down sleep. My mother went to the reception and complained about the dust, a maid came to their room with one wet rag, walked through with this one rag and wiped off the dust, like leave me alone, they’ve wiped it off for you. Guys, this is not possible, the rooms must be cleaned before the arrival of new guests. Throughout the entire stay, the cleaning was also bad, so they will wash the middle for you, take out the trash and that’s it. One day our rooms were cleaned by a new boy - on that one day everything was cleaned as it should be: the whole bed was shaken and remade (this should be done every day), not to be confused with changing linen, you should just always shake up your sheets. I washed all the plumbing, washed the mirrors, wiped dust everywhere, vacuumed and washed the floors very well, so clean that I walked in my socks and my socks were clean. The manager came and checked on him. Dear manager, you need to check the old staff, not the new ones, the new ones always wash well and try, but the old ones relax and only wash the middle and take out the trash, that’s where their cleaning ends. The air conditioning in my parents’ room seems to be blowing, but there is no coolness in the room; in our room the air conditioning worked fine. My parents have a broken toilet seat in their room, and the door to the bathroom doesn’t close. I give the room 3.8 points out of five, because the rooms are dirty and damaged.
2. The hotel area is not tidy near the pool. This hotel does not know what it means to wash the tiles by the pool with a mop and shampoo and apparently does not know what they do in normal five-star hotels. The tiles are all dirty and filthy. Due to the fact that the other area is clean, but the pool is dirty, I give it a 4 minus.
3. Beach equipment (sunbeds, umbrellas, beach towels) – 3 points. Everything is old and dirty. Umbrellas for midgets, with a height of 165 cm, I bumped into these umbrellas, you always need to bend over backwards when going under the umbrella. Beach towels are not washed, just dried. Because even if the item is washed, it has been washed, you can see it from it. You can see from the hotel beach towels that they are not washed. You hand over your towel, and tomorrow you receive someone else’s dried towel, but not washed.
4. For children. I also can’t give 5 points. Since there is practically no children's playground. Some might say she's modest, but you can say she's not. It's made from trash. Swing - a chair was taken from an old high chair and ropes were attached to it, so go for a ride, kids. Hill – old one taken water slide, they made homemade wooden steps up to it - go for a ride, this slide doesn’t roll without water, children just slide down it. Swing - scales or whatever they are called, take a board, nail two bars like a back at the edges and drive the board into a peg in the middle, sit down and ride. The flooring is all crooked, although soft, you can easily trip there. And there is a children's playground near the toilet. There is a quite decent children's pool with slides, children's animation, as everywhere else - in this area everything is normal. But since the playground is made of garbage, what kind of disrespect for the guests and in particular for my child is that he has to play in the trash heap, so I give the overall score 3. I would give it 4, but I take off 1 point for the moral humiliation of the relative playground made of garbage and for violating safety regulations, that there is no special equipment for children's playgrounds.
5. Restaurant (main).
5.1 Food - the feeding was normal, we weren’t hungry, but no frills. Cheap products predominate, five potato dishes? (fried, boiled and mashed - as the famous film said, plus potato rings, for example), three pasta dishes and so on. Guys, a five-star hotel should give guests a choice of several hot dishes for every meal meat dishes. There must be pork, beef, lamb, fish and poultry at the same time. IN this hotel For lunch, let's have pork ribs and fish. For dinner, beef and fried sprat. Another day for lunch chicken and fish. For dinner, grilled liver and fried capelin. That is, there are always two hot dishes. They even fed me nuggets, what kind of fast food is that? There is no diet menu in this hotel, not to be confused with a children's menu. The children's menu consists of French fries, nuggets and all sorts of nonsense that older children love. And the dietary menu is what can be given to a child up to three to five years old, that is, boiled, stewed everything (boiled chicken, boiled or stewed vegetables). There are stewed vegetables, of course, but they are with spices. So, there is no diet table, there is a children's table. Fortunately, I was almost three years old, and I found something to feed him, wiped the mustard sauce off the chicken with a napkin, picked out eggplants from the stew, peeled the grill crust off the meat, and so on, in general, got out. I can’t imagine what to feed a one-year-old child here. In the morning there is porridge, one type of semolina, but at least that’s enough, otherwise my child would go hungry. The food is delicious - there are no complaints here, but modestly, you can feel the total savings. Fruits – at one meal there are only two types of fruits, that is, there is not much choice and all the fruits are cut. Apples in circles, peaches in 8 parts, apricots in half, plums in 4 parts, kiwi in half, citrus fruits in slices, well, watermelons and melons are cut by themselves. That is, the fruit also shows that the hotel is saving money, that is, you won’t be able to take a couple of peaches with you to the beach, the hotel is in crisis, take into account that the hotel is located in the south of the island, where agriculture is well developed. Three types of ice cream, I got tired of it in 10 days, at least change the flavors, otherwise the same thing gets boring. The beer is tasty, the wine is good - no complaints here. Baking so-so. Cheese such as Gouda and feta cheese. There is always only one soup; for a five-star hotel there should be at least two soups for lunch. For the food I give it 4. It doesn't deserve five stars at all. Moreover, the hotel positions itself as a family hotel and for children.
5.2 Cleanliness - dirty dishes. If you don’t believe me, take any glass or wine glass and look at it in the light, you will see traces of lipstick that have not been washed off, someone’s finger, in general, brrrr. I went through 10 wine glasses, couldn’t find a clean one, then I just wiped them. But on the other hand, the senior manager of the restaurant and the director of the restaurant rush around the room like scalded people and watch the waiters, who work very well, and remove dirty dishes very quickly. The director would better check the dishes that are supplied to his hall. In general, glasses and wine glasses are not washed in the dishwasher (I know what dishes from a dishwasher look like), but are simply rinsed and taken out into the hall, in general, you can also pick up illnesses from another guest, sanitary standards are violated. Baby high chair, do not wipe. Crumbs, dried beets and stains on the table and other food debris can be on the high chair for several days, so I always went with wet wipes and wiped the table and high chair. Plus there are flies, they are everywhere, don’t sit in the corner of the restaurant, the air conditioning there doesn’t work well and there are so many flies in the darkness. I give it a 3 for cleanliness.
6. Ensuring human life – 4 points. Drinking water is not supplied to the room. Guys, if you sell trips to your hotel with an all-inclusive system, then water must be included in this system. Because without water a person cannot exist. Upon arrival in the room there was one 1.5 liter bottle of water and that’s it. There are coolers and disposable cups on site; you can get drunk, but it’s not convenient. If a child wakes up at one in the morning and asks for water, you need to run to the reception desk to the cooler and pour him some water. Since you are five stars, there should be water in the rooms, but you didn’t have it, so I’m taking off a point. Since formally you prevented me from dying of thirst by installing coolers, but you did not create for me the water comfort in the room typical of a five-star hotel. Personally, I didn’t pay attention to the forbidden signs throughout the hotel stating that water should not be poured into a bottle from the cooler; I defiantly walked up to the cooler with a healthy one and a half liter bottle right in front of the staff and poured water for myself. No one said a word to me and would not dare to say a word, since my hotel is an all-inclusive system and this means I must have everything so that I can live without spending a penny. My principle. Otherwise, today buy your own water, tomorrow buy your own meat. Someone bought water for themselves, let them buy their difficulties.
I will not write in detail about the sea, since this is not the merit of the hotel, it is the merit of nature. It's gorgeous. And my review is about the hotel and its service. So, let's summarize the points:
1. Rooms – 3.8 points
2. Hotel area – 4 points
3. Beach equipment – ​​3 points
4. For children – 3 points
5. Restaurant - – 3.5 points (food 4 points and cleanliness 3 points)
6. Ensuring human life – 4 points (drinking water, buy it yourself)
TOTAL average score for the hotel: 3.41 points.
CONCLUSION: from all of the above, one gets the impression that either the owner of the hotel is a terrible miser and a miser and allocates little money for the development of the hotel and its improvement. Either this hotel has a bad manager who does not monitor the staff and distributes finances poorly. The mode of economy can be seen in everything; I personally don’t feel comfortable resting with such a feeling of economy.
P.S., advice: the transfer is long, judging by the other guests (they traveled for 3-3.5 hours, stopping at 7-9 hotels along the way). We took private transfer(we haven’t traveled on a shared car for a long time, I don’t like to wait for everyone), we booked it ourselves, without a tour operator, round trip - 15 thousand, it took 70-75 minutes each way in a comfort class car, a Mercedes E-class, a 2015 car. The driver met us at the airport, took our luggage and carried it himself on a trolley, escorted us to the car, there was air conditioning, a spacious interior, offered water, some croissants, and we rushed off, beauty.

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